Inside Sales Representative I Sales - Inside Sales

Builders Firstsource, Inc.Abilene, TX

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Job Description

PURPOSE

Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.

ESSENTIAL DUTIES AND RESPONSIBILITIESSelling, repairing, and maintaining archery.

Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.

Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).

Enters orders into system and schedules delivery of products.

Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.

Participates in coordinating and conducting customer workshops.

Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.

Assists with store housekeeping, signage, stocking, inventory control, and other related activities.

Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.

COMPETENCIES

Knowledge of company products, competitor's products and company standardsKnowledge of company product pricing, discount and estimating formulas and guidelinesGood verbal and written communication skillsDemonstrates strong detail orientation skillsStrong customer service skillsKnowledge of basic sales techniques, concepts and the ability to influence and persuadeProficient in Microsoft Office Suite and an enterprise resource planning (ERP) programKnowledge of and ability to use motorized and non-motorized material handling equipment

WORK ENVIRONMENT / PHYSICAL ACTIVITYThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Subject to both typical office environment and outside locations with temperature and weather variations.Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.Standing or walking for 80% of the day. Stooping and kneeling throughout the day.Occasionally will use hand tools, saws, forklift, pallet jack to assist customers.Reaching-extending the hand(s) and arm(s) in any direction.

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FAQs About Inside Sales Representative I Sales - Inside Sales Jobs at Builders Firstsource, Inc.

What is the work location for this position at Builders Firstsource, Inc.?

This job at Builders Firstsource, Inc. is located in Abilene, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Builders Firstsource, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Builders Firstsource, Inc.?

Builders Firstsource, Inc. lists this role as a Full-time position.

What experience level is required for this role at Builders Firstsource, Inc.?

Builders Firstsource, Inc. is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Builders Firstsource, Inc.?

You can apply for this role at Builders Firstsource, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.