Installation Scheduler
Trans-Tel CentralNorman, OK
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Job Description
Installation Scheduler
Job Summary
We are seeking a detail-oriented Installation Scheduler to coordinate and schedule residential fiber internet installations. This role serves as the communication hub between customers, field technicians, and internal teams to ensure timely, efficient, and accurate installation appointments.
Key Responsibilities
- Schedule, confirm, and reschedule fiber-to-the-home installation appointments
- Coordinate daily routes and workloads for installation technicians
- Communicate appointment details and expectations clearly to customers
- Monitor technician availability, job status, and completion timelines
- Update scheduling systems.
- Handle last-minute changes, cancellations, and service delays
- Resolve scheduling conflicts and escalate issues when necessary
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- 1+ year experience in scheduling, dispatch, or customer coordination (telecom or utilities preferred)
- Familiarity with fiber, telecom, or home service installations is a plus
- Strong organizational and multitasking skills
- Excellent verbal and written communication
- Ability to remain calm and professional in fast-paced environments
Preferred Skills
- Experience scheduling field technicians or contractors
- Problem-solving mindset and attention to detail
- Customer-focused approach
Compensation & Benefits
- Competitive hourly pay or salary (based on experience)
- Health, dental, and vision insurance
- Paid time off and holidays
- Growth opportunities within a growing fiber network
Automate your job search with Sonara.
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FAQs About Installation Scheduler Jobs at Trans-Tel Central
What is the work location for this position at Trans-Tel Central?
This job at Trans-Tel Central is located in Norman, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Trans-Tel Central?
Employer has not shared pay details for this role.
What employment applies to this position at Trans-Tel Central?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Trans-Tel Central?
You can apply for this role at Trans-Tel Central either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.