Insurance - Licensed Commercial Lines Customer Service Representative
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Overview
Job Description
Join a high performing team and work with a great boss!! Excellent career path. We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Commercial Customer Service Representative. This role is crucial to the success of our agency. The focus is to perform the essential function of aiding our business clients with their service needs. Specific service and marketing responsibilities are required in this position to make certain we grow and retain our customer base. We are committed to maintaining high delivery standards and focus on quality.
Salary Range: $40000.00 - $60000.00 per year
BenefitsAnnual Base Salary Based on Experience
Dental Insurance
401K
Long and short term disability
Vision Insurance
Life Insurance
Disability Insurance
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
- Build relationships with customers and carriers
- Deliver certificates of insurance in a timely and efficient fashion
- Perform quality control and review applications, endorsements and policies for accuracy
- Maintain and update files in our account management system
- Troubleshoot billing or payment issues
- Prepare and maintain reports as required by management
- Correspond and maintain contact with advisors regarding new and renewal business
- Property & Casualty licensed required
- Excellent interpersonal and relationship building abilities
- Confident, self-starter who works well independently
- Proficiency to multi-task, follow-thru and follow-up.
- Strong oral and written communication skills
- Proven experience in an insurance commercial service role
- Willingness to learn, be intuitive and resourceful and be coachable
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