Insurance Customer Service Agent

The Hutch AgencyLexington, KY

$31,200 - $40,000 / year

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Overview

Compensation

$31,200-$40,000/year

Job Description

For 10+ years, The Hutch Agency has been a trusted name in the Lexington, KY community and surrounding areas. Our motto, "Caring People, Professional Advice," reflects our commitment to our customers. Our agency thrives on teamwork, honesty, integrity, and a passion for learning. Were not just looking for anyone to join our team; we seek individuals who care about others, are eager to learn, and maintain a positive attitude. Negativity doesnt fit in with our culture, and we welcome those who share our values.

We are looking for an experienced, dependable, caring, compassionate and detail-oriented Insurance Customer Service Agent to join our Lexington, KY office. In this role, you will be the face of our agency, helping customers navigate their insurance needs with care and professionalism. This position offers a base salary plus bonus and commission opportunities, with a base pay ranging from $31,200 + annually depending on experience, etc. Theres also potential for career growth into a Sales Producer role for those interested in advancing further.

If youre looking to join a team that values integrity, cares about its employees, and is dedicated to helping customers make informed decisions, The Hutch Agency might be the perfect place for you! Apply today to start your journey with us.

Salary Range: $31200.00 - $40000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Retirement Plan

Evenings Off

Weekends off

Career Growth OpportunitiesTeam Meetings

License Continuing Ed Reimbursement

Family friendly

Paid Volunteer Days

Responsibilities

Provide exceptional customer service by addressing client inquiries and needs.
Gather and accurately input information from prospects seeking insurance quotes.
Utilize our rating system to efficiently enter and quote prospects.
Assist in analyzing clients current policies to identify needs and opportunities.
Support agency growth by seeking out cross-selling opportunities.
Maintain a positive, team-oriented attitude and offer assistance to colleagues when needed.

Requirements

P & C Insurance licensing required with Life & Health preferred, but not required. Will consider exceptional candidates who are willing to immediately get licensed.
Preferably 2 years of prior insurance or sales/customer support experience.
Attention to detail and excellent time-management abilities.
A sensitivity to the nuances of communication in both verbal and written form, and the ability to listen, ask probing questions, and document your findings.
Ability to follow up with clients and cross-sell/upsell new policies.
Be comfortable with and able to use social media to promote yourself and the agency when needed
A genuine interest in helping others and working in a collaborative environment.

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FAQs About Insurance Customer Service Agent Jobs at The Hutch Agency

What is the work location for this position at The Hutch Agency?

This job at The Hutch Agency is located in Lexington, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The Hutch Agency?

Candidates can expect a pay range of $31,200 and $40,000 per year.

What employment applies to this position at The Hutch Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at The Hutch Agency?

You can apply for this role at The Hutch Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.