Insurance Customer Service
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Job Description
Customer Service Representative Farmers Insurance
Are you a people-first professional who thrives on creating positive experiences? Join our growing Farmers Insurance team, where your voice, energy, and dedication to helping others truly make a difference.
Were looking for a Customer Service Representative who is friendly, detail-oriented, and passionate about building strong relationships with our clients. In this role, youll be the first point of contact for our customersproviding support, answering questions, and ensuring every interaction leaves a lasting impression.
What Youll Do:
Deliver exceptional customer service by handling inbound calls, emails, and in-office inquiries
Assist clients with policy questions, billing concerns, and coverage changes
Process policy updates, payments, and documentation accurately and efficiently
Proactively identify opportunities to educate clients on additional products and services
Maintain strong client relationships through professionalism and follow-up
What Were Looking For:
Strong communication and interpersonal skills
A positive, solution-oriented mindset
Ability to multitask and stay organized in a fast-paced environment
Previous customer service experience preferred (insurance experience is a plus, but not required)
A team player who is eager to learn and grow
Why Join Us:
Supportive and collaborative team environment
Opportunities for career growth and advancement
Ongoing training and professional development
Competitive pay + performance incentives
If you enjoy helping people, solving problems, and being part of a team that values your contributions, wed love to hear from you!
Apply today and start building a rewarding career with Farmers Insurance.
Salary Range: $20.00 - $23.00 per hour
BenefitsHourly Base Salary + Commission
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Appreciation lunches
Weekly Team meetings
Team Building events
Home/Work Life balance
Paid holidays
Business casual attire
Health Insurance
Responsibilities
- Take premium payments from customers.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Answer incoming phone calls on the first ring.
- Maintain knowledge of new products and services.
- Be outstanding at relationship building.
- Develop and maintain client relationships.
- Must like to Type Forms and Applications
- A Property & Casualty insurance license is preferred Must obtain within 60 days of hire. Licensing assistance available.
- Possess an upbeat, positive and enthusiastic attitude.
- Follow through and exceed current and prospective client expectations.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Works well with others
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
