Insurance Customer Service Rep

Chapman & Associates Farm BureauGilbert, MN

$17 - $19 / hour

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Overview

Compensation

$17-$19/hour

Job Description

Chapman & Associates Farm Bureau was founded in 2004 and remains a proud family-run agency dedicated to providing full-service insurance and financial solutions. We are committed to excellent customer service and operate in a fun environment where collaboration is essential to deliver a winning client experience. Our culture combines professionalism with strong team collaboration. We believe in ethical decision-making, long-term client relationships, and creating career paths that offer both stability and growth.

We are seeking an Insurance Customer Service Representative to join our team. This role is ideal for someone early in their career who wants strong training, support, and the opportunity to build a career. You may begin in property and casualty service while developing additional licensing and sales skills, with clear pathways into production and higher earnings.

Base hourly pay of $17 - $19 based on experience
Bonus opportunities and travel incentive trips
Paid time off, paid sick leave, and paid holidays
Monday through Friday schedule
Career growth and advancement opportunities

If you want career longevity, income growth potential, and a family-first culture, apply today!

Salary Range: $17 - $19 per hour

Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings off

Weekends off

Bonus Opportunities

Work-Life Balance

Holidays Off

Paid Holidays

Advancement Opportunities

Continuing Education Opportunities

Ongoing Training Seminars

Professional Work Environment

Paid Sick Leave

Responsibilities

Answer phones and provide excellent customer service
Process policy changes for existing clients
Gather information for quotes
Conduct client coverage reviews
Manage workflow and CRM systems accurately

Requirements

Active Minnesota Property & Casualty license
Strong customer service skills
Organized and punctual
Team-oriented mindset
Willingness to learn and grow into sales opportunities

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FAQs About Insurance Customer Service Rep Jobs at Chapman & Associates Farm Bureau

What is the work location for this position at Chapman & Associates Farm Bureau?

This job at Chapman & Associates Farm Bureau is located in Gilbert, MN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Chapman & Associates Farm Bureau?

Candidates can expect a pay range of $17–$19 per hour for this role.

What employment applies to this position at Chapman & Associates Farm Bureau?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Chapman & Associates Farm Bureau?

You can apply for this role at Chapman & Associates Farm Bureau either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.