Insurance Customer Service Rep

Wellman Insurance Agency, IncWaverly, NE

$45,000 - $65,000 / year

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Overview

Compensation

$45,000-$65,000/year

Job Description

For over 20 years, Wellman Insurance Agency, Inc. has established a reputation for excellence, consistency, and trust. As a proud Farm Bureau Hall of Fame agency, we combine deep local roots with broad expertise in personal, commercial, and financial products. We serve a diverse range of clients, including small-town farmers and families, as well as city-based professionals and business owners. With an emphasis on professionalism, positivity, and care, we support one another and challenge each other to improve continually. Most of our new clients come through referrals, which means the work we do matters and gets noticed.

Were seeking an Insurance Customer Service Representative who excels in a supportive environment. In this role, youll be the primary point of contact for clients, assisting with answering questions, managing policy changes, and ensuring a consistently high standard of service.

Base salary of $45,000 to $65,000, depending on experience
Paid time off (PTO)
Flexible scheduling
Health, dental, vision, and life insurance
Disability and parental leave
Retirement plan
Career growth opportunities including licensing and sales roles

If you enjoy working with people, take pride in your organization skills, and want to grow your career in a respected, relationship-based agency, wed love to meet you. Apply today!

Salary Range: $45000 - $65000 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Weekends Off

Responsibilities

Answer inbound phone calls and assist clients with policy questions and changes
Manage records and policy updates using Microsoft CRM
Gather client information and support the quote-building process
Prepare documentation in advance of appointments
Support office marketing via social media, local events, and advertising
Ensure accurate and timely data entry

Requirements

Friendly, professional, and upbeat both in person and on the phone
Detail-oriented and able to adapt to shifting daily priorities
Strong communication and organizational skills
Experience in insurance is helpful but not required
Property & Casualty license required

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FAQs About Insurance Customer Service Rep Jobs at Wellman Insurance Agency, Inc

What is the work location for this position at Wellman Insurance Agency, Inc?

This job at Wellman Insurance Agency, Inc is located in Waverly, NE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Wellman Insurance Agency, Inc?

Candidates can expect a pay range of $45,000 and $65,000 per year.

What employment applies to this position at Wellman Insurance Agency, Inc?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Wellman Insurance Agency, Inc?

You can apply for this role at Wellman Insurance Agency, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.