Insurance Customer Service Representative

Allstate - The Coburn AgencyWilliston, VT

$30,000 - $45,000 / year

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Overview

Compensation

$30,000-$45,000/year

Job Description

Welcome to Allstate - The Coburn Agency, where we believe in protecting what matters most to our neighbors in Williston, Vermont. We're more than just an insurance agency; we're a dedicated team committed to providing exceptional service and building lasting relationships within our community. Imagine being the friendly voice that reassures a client during a stressful time, or the knowledgeable guide who helps someone understand their coverage. That's the heart of what we do every day. We pride ourselves on creating a warm and supportive work environment where your contributions are valued and you can truly make a difference. If you have a knack for connecting with people, a genuine desire to help, and you're looking for a role where you can grow with a respected local business, we invite you to explore this opportunity with us. Come be a part of a team that cares.

Salary Range: $30000.00 - $45000.00 per year

Benefits

Annual Base Salary + Commission+ Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Tuition Reimbursement

Retirement Plan

Work life balance

Potential part time hybrid work

Supplemental Voluntary Benefits

Responsibilities

Serve as the first point of contact for policyholders, offering a friendly and helpful greeting.

Respond promptly and professionally to customer inquiries via phone, email, and in person.

Assist customers with policy changes, billing questions, and general information needs.

Process policy endorsements and update customer records accurately.

Help resolve customer issues with patience and find effective solutions.

Educate customers on their policies and available services.

Requirements

High school diploma or equivalent required.

Previous customer service experience is strongly preferred.

Excellent verbal and written communication skills.

A patient and empathetic approach to helping others.

Basic computer proficiency and familiarity with office software.

Ability to multitask and manage time effectively in a busy office setting.

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FAQs About Insurance Customer Service Representative Jobs at Allstate - The Coburn Agency

What is the work location for this position at Allstate - The Coburn Agency?

This job at Allstate - The Coburn Agency is located in Williston, VT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Allstate - The Coburn Agency?

Candidates can expect a pay range of $30,000 and $45,000 per year.

What employment applies to this position at Allstate - The Coburn Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Allstate - The Coburn Agency?

You can apply for this role at Allstate - The Coburn Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.