Insurance Customer Service Representative

Dick Hannah Insurance AgencyVancouver, WA

$50,000 - $60,000 / year

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Overview

Compensation

$50,000-$60,000/year

Job Description

At our agency, we prioritize building lasting relationships with our clients and ensuring their peace of mind through personalized service. We are currently seeking a Licensed Agency Consultant to join our team and contribute to our mission of delivering top-tier insurance products and services. This is an inside-sales office position with a strong focus on customer retention and service.

Applicants with an active property and casualty insurance license start with a $22 base hourly rate plus 3-10% commission on written premiums per the pay plan terms. Average annual total compensation is $55,000 with increased potential based on productivity/number of sold products. Candidates without a P&C license will start at a $18.00 hourly rate until licensed.

Salary Range: $50000.00 - $60000.00 per year

Benefits

Annual Base Salary + Commission+ Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Treat each customer contact as a cross and up-sell opportunity including financial products.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Presents and explains insurance policy options based upon prospective client needs and their personal goals.
Handle customer renewals.

Requirements

Proficiency to multi-task, follow-thru and follow-up.
Professional phone etiquette.
Follow through and exceed current and prospective client expectations.
A Property & Casualty insurance license is preferred
Strong communication and negotiation skills.
Prior sales experience preferred.
Bilingual candidates encouraged to apply

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FAQs About Insurance Customer Service Representative Jobs at Dick Hannah Insurance Agency

What is the work location for this position at Dick Hannah Insurance Agency?

This job at Dick Hannah Insurance Agency is located in Vancouver, WA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Dick Hannah Insurance Agency?

Candidates can expect a pay range of $50,000 and $60,000 per year.

What employment applies to this position at Dick Hannah Insurance Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Dick Hannah Insurance Agency?

You can apply for this role at Dick Hannah Insurance Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.