Insurance Customer Service Representative

Insurance Services of No KY IncWilder, KY

$40,000 - $46,000 / year

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Compensation

$40,000-$46,000/year

Job Description

Are you looking for a place where you can make a real difference in people's lives every day? At Insurance Services of No KY Inc., we're more than just an insurance agency; we're a dedicated team in Wilder, Kentucky, committed to providing our community with peace of mind. We believe that exceptional service starts with genuine care, and that's what we bring to every interaction. As our new Insurance Customer Service Representative, you'll be the welcoming voice and helpful hand for our clients, guiding them through their insurance journey. Youll play a key role in ensuring our clients feel supported and understood, helping them with everything from policy questions to navigating the claims process. If you have a passion for helping others and thrive in a supportive, team-oriented environment, we invite you to join us and become an essential part of our close-knit family.

Salary Range: $40000.00 - $46000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Greet and assist clients in a friendly and professional manner, whether in person, over the phone, or via email.

Respond to customer inquiries regarding policies, coverage, billing, and claims accurately and promptly.

Process policy changes, endorsements, and renewals with attention to detail.

Assist in the claims process by gathering necessary information and guiding clients through the initial steps.

Maintain client records in our system, ensuring all information is up-to-date and accurate.

Collaborate with agents and other team members to ensure a seamless customer experience.

Identify opportunities to educate clients on additional services or coverage that may benefit them.

Requirements

Must have an insurance license.

High school diploma or equivalent required.

Minimum of 1 year of experience in a customer service role.

Familiarity with insurance terminology and processes is a strong plus.

Excellent verbal and written communication skills.

Proficiency in using computer systems and various software applications.

Ability to multitask and manage time effectively in a busy office setting.

A positive and empathetic approach to helping others.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Insurance Customer Service Representative Jobs at Insurance Services of No KY Inc

What is the work location for this position at Insurance Services of No KY Inc?

This job at Insurance Services of No KY Inc is located in Wilder, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Insurance Services of No KY Inc?

Candidates can expect a pay range of $40,000 and $46,000 per year.

What employment applies to this position at Insurance Services of No KY Inc?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Insurance Services of No KY Inc?

You can apply for this role at Insurance Services of No KY Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.