Insurance Customer Service Representative (Personal & Commercial Lines)
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Overview
Job Description
About Us
Movar Insurance is a fast-growing independent insurance agency based in Las Vegas, NV. We specialize in both personal and commercial insurance, providing our clients with expert guidance and top-tier service.
We are building strong internal systems and are looking for a reliable and detail-oriented Customer Service Representative to support our growing client base.
Position Overview
We are seeking a Customer Service Representative (CSR) to assist with servicing existing clients, processing policy changes, and supporting our sales team.
This role is critical to maintaining client satisfaction and retention while ensuring smooth day-to-day operations.
Compensation & Benefits
- Competitive hourly pay or salary (based on experience)
- Performance bonuses
- Paid training and ongoing support
- Growth opportunities within the agency
Why Join Movar Insurance
- Stable and growing agency
- Structured processes and clear expectations
- Supportive team environment
- Opportunity to grow into senior service or sales roles
Salary Range: $18.00 - $21.00 per hour
BenefitsHourly Base Salary + Bonus Opportunities
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
What Youll Do
- Service existing personal and commercial insurance accounts
- Process endorsements, policy changes, and renewals
- Handle incoming calls, emails, and client requests
- Assist with Certificates of Insurance (COIs)
- Follow up on underwriting requirements and documentation
- Remarket policies when needed for better coverage or pricing
- Maintain accurate client records in CRM and agency management system
What Were Looking For
- Active Nevada Property & Casualty License (preferred or willing to obtain)
- Experience in insurance customer service (preferred)
- Strong attention to detail and organization
- Excellent communication and problem-solving skills
- Ability to manage multiple tasks efficiently
- Bilingual (English/Spanish) is required
- This role requires the ability to handle multiple client requests simultaneously while maintaining accuracy and speed.
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