Insurance Customer Service Representative

Paul Guerrero AgencyKyle, TX

$50,000 - $55,000 / year

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Compensation

$50,000-$55,000/year

Job Description

Join the Paul Guerrero Agency, a dedicated customer service agency located in the heart of Kyle, Texas. We believe in the power of personal connections and the value of exceptional service, which is why we prioritize the client experience above all else. As we continue to grow, we are seeking a passionate individual to join our team as an Insurance Customer Service Representative. In this role, you will be the first point of contact for our clients, providing timely assistance, answering inquiries, and ensuring that every interaction leaves a lasting impression.

Salary Range: $50000.00 - $55000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Responsibilities

Client Communication: Interact with policyholders in person, over the phone, and via email to address inquiries and provide solutions.

Policy Management: Assist clients with policy changes, endorse amendments, and ensure accurate information is updated.

Claims Assistance: Handle claims submissions, coordinate with insurance carriers, and guide clients through the claims process.

Customer Support: Offer personalized support and attention to every policyholder, exceeding their expectations and building lasting relationships.

Documentation: Maintain accurate records, update databases, and ensure compliance with regulatory requirements.

Continuous Improvement: Seek feedback, identify areas for enhancement, and contribute to the overall service quality of the agency.

Requirements

Customer Service Experience: Previous experience in a customer service role is preferred.

Communication Skills: Strong verbal and written communication abilities.

Detail-Oriented: Ability to maintain accurate records and follow precise procedures.

Empathy: A genuine desire to help and support customers with their insurance needs.

Organizational Skills: Ability to multitask and prioritize tasks effectively.

Flexibility: Willingness to adapt to changing priorities and customer needs.

This is an in-office position with standard business hours of 8:30a.m. - 5:30 p.m., Monday through Friday. Remote work is not available for this role.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Insurance Customer Service Representative Jobs at Paul Guerrero Agency

What is the work location for this position at Paul Guerrero Agency?

This job at Paul Guerrero Agency is located in Kyle, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Paul Guerrero Agency?

Candidates can expect a pay range of $50,000 and $55,000 per year.

What employment applies to this position at Paul Guerrero Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Paul Guerrero Agency?

You can apply for this role at Paul Guerrero Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.