Insurance Customer Service Representative
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Overview
Compensation
$42,000-$48,000/year
Job Description
- Welcome to Term Brokers Insurance Services, where we believe in building lasting relationships with our clients through exceptional service. We're a dedicated team right here in Ft. Walton Beach, Florida, and we're looking for someone with a warm heart and a clear voice to join us as an Insurance Customer Service Representative. If you genuinely enjoy helping people and have a knack for making others feel heard and understood, you might be the perfect fit for our close-knit group. In this role, you'll be the friendly face and helpful voice for our policyholders, guiding them through their insurance needs, answering their questions, and ensuring they feel supported every step of the way. We value a positive attitude and a commitment to making each customer interaction a great one. Come be a part of a team that truly cares about its community and its clients.
Salary Range: $42000.00 - $48000.00 per year
BenefitsAnnual Base Salary + Bonus Opportunities
Bonus Opportunities
Mon-Fri Schedule
Paid Holidays
Career Growth Opportunities
Professional Work Environment
Team Building Activities
Health Insurance
Paid Time Off (PTO)
Responsibilities
- Answer incoming calls and respond to customer inquiries with a positive and helpful attitude.
- Provide information about insurance policies, coverage, and procedures.
- Assist customers with policy changes, billing questions, and general account management.
- Document customer interactions and update records accurately.
- Liaise with other departments to resolve customer issues.
- Maintain a high level of customer satisfaction through attentive service.
- Contribute to a positive team environment.
- Current 4-40 License, as required by the State Department of Insurance, to effectively service clients, or be willing and able to obtain all required licenses within the first 90 days of employment.
- Experience in the insurance industry a plus
- Moderate to advanced knowledge of Microsoft Office Suite and the ability to learn other appropriate insurance company and firm software systems
- Ability to multitask and manage time effectively.
Automate your job search with Sonara.
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FAQs About Insurance Customer Service Representative Jobs at Term Brokers Insurance Services
What is the work location for this position at Term Brokers Insurance Services?
This job at Term Brokers Insurance Services is located in Fort Walton Beach, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Term Brokers Insurance Services?
Candidates can expect a pay range of $42,000 and $48,000 per year.
What employment applies to this position at Term Brokers Insurance Services?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Term Brokers Insurance Services?
You can apply for this role at Term Brokers Insurance Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.