Insurance Customer Service Representative

The David Cochran Agency dba Mosaic InsuranceWoodstock, GA

$45,000 - $100,000 / year

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Overview

Remote

On-site

Compensation

$45,000-$100,000/year

Job Description

At The David Cochran Agency, dba Mosaic Insurance, we believe in building strong relationships, not just selling policies. Our office in Woodstock, Georgia, is the heart of our community-focused approach, where we genuinely care about our clients and strive to make a real difference in their lives. We're looking for someone with a sunny disposition and a knack for making people feel heard and valued to join our team as an Insurance Customer Service Representative. This isn't just about answering phones; it's about being a friendly, reliable resource for our clients, guiding them through their insurance needs with clarity and kindness. If you have a natural ability to connect with people, a desire to help others, and a positive outlook that can brighten anyone's day, you'll fit right in here. Come be a part of an agency that puts people first and truly enjoys serving our community.

Salary Range: $45000.00 - $100000.00 per year

Benefits

Annual Base Salary Based on Experience

Career Growth Opportunities

Retirement Plan

Evenings Off

Mon-Fri Schedule

Paid Time Off (PTO)

Work from Home

Health Insurance

Hands on Training

Responsibilities

Serve as the first point of contact for our valued clients, offering a warm and helpful experience.

Respond to client inquiries via phone, email, and in person with accuracy and a positive attitude.

Assist clients with policy changes, payments, and general account inquiries.

Help resolve customer concerns, ensuring satisfaction and building trust.

Collaborate with our team of agents to ensure seamless client support.

Maintain organized and accurate client records.

Requirements

Exceptional communication skills, both written and verbal.

Proficiency in standard office software (e.g., Microsoft Office Suite).

A genuine passion for helping people and solving problems.

Ability to manage multiple tasks efficiently and prioritize effectively.

Previous customer service experience is a strong plus.

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FAQs About Insurance Customer Service Representative Jobs at The David Cochran Agency dba Mosaic Insurance

What is the work location for this position at The David Cochran Agency dba Mosaic Insurance?

This job at The David Cochran Agency dba Mosaic Insurance is located in Woodstock, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The David Cochran Agency dba Mosaic Insurance?

Candidates can expect a pay range of $45,000 and $100,000 per year.

What employment applies to this position at The David Cochran Agency dba Mosaic Insurance?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at The David Cochran Agency dba Mosaic Insurance?

You can apply for this role at The David Cochran Agency dba Mosaic Insurance either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.