Insurance Customer Service Representative Bilingual (English/Spanish) (Copy1)
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Overview
Job Description
Join Kimenker Insurance Agency Inc.-Allstate Agency, where excellence in service and commitment to customer satisfaction thrive. Based in vibrant Las Vegas, Nevada, we offer a community-focused approach within the insurance sales domain. As a valued bilingual (English/Spanish) Insurance Customer Service Representative, you will have the opportunity to connect and assist a diverse clientele, utilizing your language skills to bridge communication gaps and provide superior service. In this non-remote role, you will be at the forefront of customer interactions, playing a crucial part in policyholder support and engagement. If you are positive, bilingual, and enthusiastic about helping people protect their assets while growing within a reputable organization, then Kimenker Insurance Agency Inc.-Allstate Agency is the place for you. Join us to make a significant impact on countless lives while advancing your career in a dynamic and inviting atmosphere.
Salary Range: $17.00 - $20.00 per hour
BenefitsHourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
Client Interaction: Engage directly with clients, ensuring their insurance needs are understood and met with a personalized approach.
Support Services: Provide outstanding customer service by handling inquiries, resolving issues, and ensuring client satisfaction.
Policy Guidance: Assist clients in navigating and comprehending their insurance policies and coverages.
Bilingual Communication: Utilize English and Spanish skills effectively to communicate with a diverse client base.
Documentation: Maintain accurate and updated client records in compliance with agency policies and regulations.
Proactive Outreach: Contact clients regularly to ensure they have up-to-date information on their policies and coverages.
RequirementsLicensing: Must possess active Nevada state Property & Casualty Insurance License.
Bilingual Skills: Fluency in both English and Spanish is essential to effectively communicate with a diverse client base.
Experience: Previous experience in insurance sales or a related field is highly desirable.Comm
unication Skills: Outstanding verbal and written communication abilities in both English and Spanish.
Customer Service: Strong commitment to service excellence and customer satisfaction.
Team Collaboration: Ability to work well within a team and independently.
Problem Solving: Strong ability to handle challenging customer inquiries and resolve issues efficiently.
Technology Skills: Comfortability with using CRM systems and office software.
Automate your job search with Sonara.
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