Insurance Payment Poster

JOB DESCRIPTION Pay is /hr. Position Description: The Payment Posting Specialist is responsible for accurately posting incoming payments from insurance companies and patients into the organizations billing system. This role ensures that all payments are recorded properly and in a timely manner, enabling accurate patient account balances and efficient revenue cycle operations. Review and post insurance and patient payments (EOBs, ERAs, checks, credit card transactions). Resolve discrepancies in payment applications, including denials, short pays, and overpayments. Maintain accurate records of payment transactions in compliance with HIPAA and internal policies. Process refunds or adjustments as necessary following approval guidelines. Support audits by preparing and submitting documentation as needed. Key Responsibilities Review and post insurance and patient payments (including EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) checks, and credit card transactions) into the billing system Apply payments accurately to patient accounts, ensuring correct allocation to services rendered Identify and resolve payment discrepancies, such as denials, short pays, and overpayments Process refunds and adjustments according to established approval guidelines Maintain accurate and up-to-date payment records in compliance with HIPAA and internal policies Reconcile daily payment batches Communicate with internal billing and collections teams regarding payment issues or account discrepancies Support audit processes by preparing and submitting required payment documentation Respond to internal and external inquiries related to posted payments Qualifications: Education & Experience: High school diploma or GED required; associates degree preferred. 13 years of experience in payment posting in medical or dental billing in a healthcare setting. Experience with electronic health record (EHR) systems and payment posting software preferred (Epic) Skills: Strong attention to detail and high accuracy in data entry. Knowledge of EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) and basic accounting principles. Excellent organizational and time management skills. Strong problem-solving and analytical abilities. Ability to maintain confidentiality and comply with HIPAA regulations.