Intake Analyst

About Charles River Associates

Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns.

Position Overview

The Intake Analyst will split their time between monitoring the shared conflicts inbox while processing NMRs (new matter requests) as they come in.  Flagging and responding to all corresponding emails, questions, and following up on NMRs that have been processed.  Under the supervision of the Department Lead Intake Analyst, this position supports new business activities across all business lines.  

Key Responsibilities:

• Perform conflict checks for all new business leads using the firm’s IntApp Open;
• Perform online company research using various industry standard resources in order to determine company standing and relationships;
• Monitor results of conflict checks to ensure that all required responses are received and that the appropriate people are notified as necessary; Follow up as needed to obtain responses;
• Maintain and update Conflicts database as needed (data entry required);
• Respond to project update requests as needed;
• Assist with orientation of new staff as needed;
• Assist with the project number approval process;
• Respond to miscellaneous requests and inquiries from EAs and research staff;
• Identify areas that can be improved & develop possible solutions;
• Aid in development, testing & implementation of new systems & processes as necessary;
• Complete other projects as assigned by the Lead Intake Analyst.

Desired Qualifications

• Bachelor’s degree in Business Administration, paralegal studies, or related discipline;
• Proficient in use of MS Office (Word/Excel/PowerPoint) and the ability to learn new software;
• Experience in conflict checking, litigation support, and/or business environment is preferred but not required;
• Demonstrated understanding of standard business policy, techniques, concepts, and practices and applies this knowledge in conflict checking situations;
• Ability to communicate effectively both written and verbal, work in a team environment, meet multiple deadlines and work effectively across organizational lines;
• Ability to self-motivate and work autonomously within a small team environment;
• Needs to have experience with online research, (specific resources include Mergent, D&B, LexisNexis, Capital IQ.) As well as be able to scour the internet and unearth information that may not be reflected in the standard tools, and also needs to be able to recognize the value & validity of one “article” over another.

To Apply

To be considered for this position, we require the following:

• Resume – please include current address, personal email and telephone number.

Career Development and Benefits 

• CRA’s robust skills development programs, including a commitment to offering training annually through formal and informal programs, encouraging you to thrive as an individual and team member. Beginning with skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
• We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers.

Work Location Flexibility

CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we realize that individuals realize a range of benefits when working from home periodically. As this is a part-time position, we currently ask that this individual spend one day per week working in office.  At certain times of the year (e.g. holiday periods), additional remote work options are offered to those whose work commitments permit it, although our offices remain open for those who choose or need to be there.

Our Commitment to Equal Employment Opportunity

Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law.

Salary and other compensation

A good-faith estimate of the annual base salary range for this position in the US is $50,000 – $58,000. Starting pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. 

CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.