Intake And Case Management Assistant

Here at Saddle Rock Legal Group, we know that reaching out for help can be overwhelming. That's why we're searching for a compassionate and detail-driven Intake and Case Management Assistant to guide clients through the first steps of their legal journey. In this full-time role, you'll be the steady, reassuring presence that helps them navigate healthcare, insurance, and legal processes with empathy, patience, and professionalism. This is your chance to make a meaningful difference while working in a collaborative, people-first office in Draper, UT.

But that's not all we offer! You can also enjoy these excellent benefits and perks:

• $20/hour starting pay
• Consistent Monday through Friday schedule
• Health, dental, and vision insurance
• Short- and long-term disability coverage
• Life insurance
• 401(k) with company match
• Paid time off (PTO) and paid holidays
• Health savings account (HSA)

Don't hesitate! Seize the opportunity and apply now for a rewarding career as an Intake and Case Management Assistant!

WANT TO KNOW MORE ABOUT SADDLE ROCK LEGAL GROUP?

Saddle Rock Legal Group is an Arizona-based ABS law firm that specializes in helping victims seek and attain justice for injuries arising from corporate wrongdoing, negligence, and other disasters. Through high-quality digital media and advertising, we educate people about their rights and connect them with experienced litigators who can help them pursue the compensation they deserve. We make strategic use of new and emerging technologies to broaden the availability of quality legal services to clients seeking justice.

Our caring culture is rooted in integrity, innovation, and a strong commitment to the highest ethical standards. We value diversity of thought, an entrepreneurial mindset and ownership of outcomes. Saddle Rock Legal Group is committed to nurturing a supportive workplace environment in which every employee can grow professionally, collaborate with talented colleagues, and make a meaningful difference in the lives of the clients we serve.

DOES THIS INTAKE AND CASE MANAGEMENT ASSISTANT POSITION SOUND LIKE YOU?

When you join our law firm as an Intake and Case Management Assistant, your primary responsibility is to connect with clients. You answer calls, listen to their situations, and gather essential information with care.

Your tasks include reviewing and organizing medical and insurance records, ensuring accuracy and compliance with HIPAA regulations. You guide clients through the claims process, clearly explaining each step to ensure they feel supported. Your specialist role at our law firm is vital in establishing strong client relationships from the very beginning.

• 3+ years in medical, pharmaceutical sales, or healthcare insurance
• Knowledge of medical terminology, billing codes, and healthcare documentation
• Familiarity with medical records, insurance claims, and client advocacy
• Ability to manage a high volume of calls with professionalism and accuracy
• Experience maintaining HIPAA compliance
• Excellent verbal and written communication skills
• Bilingual in Spanish is a plus (including the ability to translate materials as needed)
• Preferred: Associate or bachelor's in nursing, healthcare administration, health sciences, or related field; experience with personal injury claims, workers' compensation, or mass tort cases

READY TO APPLY?

If you're ready to put your expertise to work for a law firm that values both its clients and its team, we'd love to meet you. Our application process is quick-just 3 minutes-so you can take the first step toward a rewarding career without delay. Apply today and help us change lives, one client at a time!