Intake Coordinator, Ethics & Compliance Operations

Team Name:

Job Title:

Intake Coordinator, Ethics & Compliance Operations

Requisition ID:

R026998

Job Description:

Job Title: Intake Coordinator, Ethics & Compliance Operations

Reporting To: Manager, Investigations Operations and Navigator

Location: Remote

Your Mission

The Intake Coordinator, Ethics & Compliance Operations will report to the Manager, Investigations Operations and Navigator, and will provide timely and confidential administrative support to the Ethics & Compliance Investigations team. The ideal candidate is comfortable managing ambiguity and highly confidential information with discretion in a fast-paced environment and desires to help set the tone for a culture of integrity, inclusion, and continued progress.

Responsibilities:

• Monitor various reporting intake channels and process all reports received for assignment determination, including timely acknowledgement receipts, entry into the case management system, escalating reports through established triage process, and assignment to appropriate team.

• Track the status of unassigned matters to help ensure timely follow through and assignment.

• Maintain current repository of information relevant to investigations, including intake process, case administration, and referral procedures.

• Identify opportunities to improve intake processes, documentation, and operational workflows.

• Ensure accuracy, completeness, and quality of case documentation within the case management system.

• Serve as the initial point of contact for employee-related concerns and/or inquiries by conducting thorough and empathetic intake conversations via live calls as needed.

• Cultivate a strong rapport with HR Business Partners, Employee Relations, and Employment Legal with a focus on client-oriented service.

• Support the full Ethics & Compliance team with ad hoc tasks and/or projects as needed.

Minimum Requirements

• 5+ years of experience in Ethics & Compliance, Employee Relations, HR, employment law, or workplace investigations (or a related field), with a demonstrated ability to handle highly sensitive and confidential information

• Experience managing intake and triage processes, including monitoring intake channels, tracking and documenting cases in a case management system, and coordinating next steps with investigators and various stakeholders

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty, World of Warcraft, Overwatch, Diablo, Candy Crush and Bubble Witch. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $26.83 - $49.63 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.