Intake Coordinator in MEDIA PA
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Overview
Schedule
Full-time
Career level
Senior-level
Compensation
$18-$22/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
We are seeking a highly organized and detail-oriented Intake Coordinator to manage the client onboarding process from initial inquiry through admission to services. This role serves as the first point of contact for prospective clients, referral sources, and family members. The Intake Coordinator ensures a smooth, compliant, and efficient intake experience while supporting agency growth and maintaining regulatory standards.
This position requires professionalism, strong communication skills, urgency, and the ability to manage multiple priorities in a fast-paced home health environment.Key Responsibilities
- Respond promptly to new client inquiries via phone, email, and referral portals
- Collect and verify required intake documentation (demographics, insurance information, physician orders, authorizations, etc.)
- Coordinate initial assessments and communicate scheduling with clinical staff
- Verify insurance eligibility and benefits when applicable
- Enter client data accurately into EMR/EVV systems
- Ensure all intake documentation meets state, payer, and company compliance standards
- Maintain communication with referral sources, case managers, and families
- Track referral conversion metrics and maintain intake logs
- Follow up on pending documentation and authorizations to avoid delays in start of care
- Provide administrative support related to admissions and census trackingQualifications
- High school diploma required
- Previous experience in home health, healthcare administration, or medical intake preferred
- Knowledge of insurance verification and authorization processes
- Familiarity with EMR systems and electronic documentation
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Professional phone etiquette
- Ability to maintain confidentiality and handle sensitive information
Skills & Competencies
- Detail-oriented with high accuracy
- Strong time management and follow-through
- Customer-service focused mindset
- Ability to work independently and collaboratively
- Problem-solving and critical-thinking abilities
What We Offer
- Competitive compensation
- Supportive team environment
- Opportunities for professional growth
- Meaningful role in supporting quality patient care
Schedule
Monday–Friday, standard business hours (with occasional flexibility as needed).If you thrive in an organized, fast-paced setting and understand the importance of efficiency and compliance in healthcare operations, we encourage you to apply.
Compensation: $18.00 - $22.00 per hour
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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FAQs About Intake Coordinator in MEDIA PA Jobs at Wrapped N Love Home Care
What is the work location for this position at Wrapped N Love Home Care?
This job at Wrapped N Love Home Care is located in Media, Pennsylvania, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Wrapped N Love Home Care?
Candidates can expect a pay range of $18–$22 per hour for this role.
What employment applies to this position at Wrapped N Love Home Care?
Wrapped N Love Home Care lists this role as a Full-time position.
What experience level is required for this role at Wrapped N Love Home Care?
Wrapped N Love Home Care is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Wrapped N Love Home Care?
You can apply for this role at Wrapped N Love Home Care either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.