Intake Specialist (Legal Services) - Remote

Alert CommunicationsHouston, TX

$16 - $16 / hour

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Overview

Remote

On-site

Compensation

$16-$16/hour

Job Description

Part-Time Remote Intake Specialist (Legal Services)Various Part-Time shifts Pay: $16/hrAt Alert Communications, we provide around the clock live answering and intake solutions tailored specifically for the legal sector. Our team manages incoming leads, client onboarding and ongoing support for law practices nationwide.Our Legal Intake Specialists serve as the premier point of contact for individuals reaching out to our partner law firms. In this position, you will be responsible for evaluating and qualifying incoming inquiries, delivering compassionate customer care and ensuring a smooth, professional onboarding process from the very first call. Requirements:Location: Must reside in TexasAvailability: Must be able to work one weekend day (Saturday or Sunday) and be available for Holidays. Experience: Prior Experience in customer service, call centers, sales or hospitality (legal industry preferred).Technical Skills: Proficiency using computers and multiple screens/systems.Typing Speed: Minimum of 35 WPM.Maintain high productivity, accuracy, and reliability standards by utilizing your time and system tools effectively.Being Bilingual (Spanish and English) is a plus!Tech/Internet Requirements: This is a remote position that requires dedicated home setup. Internet Connection: High speed Fiber or Cable internet only (no satellite, DSL or WiFi).Speed: Minimum 15 Mbps upload/5 Mbps download.Hardwired Connection: Must use a direct Ethernet cable connection to your modem/outer.You must have a PC/Laptop (Windows 11 or higher) and a wired USB headset. (No Apple/Macbooks/Tablets)Wired USB headset with a mic

About Us: With over 40 years of experience, Alert Communications powers client communication in the legal, healthcare, and home service sectors. We support more than 3,000 clients across North America as a trusted, people powered voice for their business. Alert is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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FAQs About Intake Specialist (Legal Services) - Remote Jobs at Alert Communications

What is the work location for this position at Alert Communications?

This job at Alert Communications is located in Houston, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Alert Communications?

Candidates can expect a pay range of $16–$16 per hour for this role.

What employment applies to this position at Alert Communications?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Alert Communications?

You can apply for this role at Alert Communications either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.