Intense Case Management Clinical Supervisor - Homeless Services

Eliot Community Human ServicesBoston, Massachusetts

$60,000 - $75,000 / year

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Overview

Schedule

Full-time

Education

Social Work (LSW, LMSW, LICSW)

Career level

Entry-level

Compensation

$60,000-$75,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

Generous Paid Time Off – Vacation, sick time, and paid holidays
Comprehensive Benefits – Medical, dental, and vision plans
Retirement Savings – 401(k) with employer match
Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
Financial Security – 100% company-paid life and accidental death insurance
Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a compassionate and knowledgeable Clinical Supervisor to assist with the Intensive Case Management services provided to individuals experiencing homelessness. The services deliver trauma-informed, solution-focused clinical care; while carrying an active caseload, supervising Housing First Coordinators, and partnering with multidisciplinary teams to support housing stabilization, behavioral health recovery, and crisis intervention.

The ideal candidate will demonstrate strong clinical judgment, experience working with individuals impacted by homelessness and behavioral health challenges, and the ability to lead, support, and collaborate effectively within a fast-paced, multidisciplinary Housing First environment.

Responsibilities:

Carry an active caseload and provide solution focused/ trauma informed care.
Work collaboratively with Persons served and assigned Housing First Coordinators to maximize health benefits and community-based resources.
Assessment and Support: Screen, assess, develop comprehensive assessments of individuals' physical, mental, and social needs, and collaborate with the team to develop personalized stabilization plans that reflect identified needs and treatment preferences of the person served.
Provide onboarding, ongoing guidance & support and weekly supervision to assigned Housing First Coordinators.
Collaborate with Housing First Coordinators on ICM Team in all phases of housing navigation and placement.
Intervene, and where necessary, mediate any dispute which may arise between the participant and the owner or manager of the subsidized unit in coordination with Eliot leadership.
Provide appropriate crisis intervention and de-escalation support as needed.
Collaboratively develop and operationalize a risk mitigation plan as applicable with person served and Eliot multidisciplinary team.

Qualifications:

Requires a Master’s degree in social work, counseling, psychology, nursing or other closely related field. Independent licensure (LICSW, LMHC, LMFT) is required within the first 3 months of employment.
At least two years of experience working with unhoused individuals or families is preferred.
Strong assessment, treatment planning/implementation and organizational skills.
Must demonstrate the ability to create and organize effective administrative systems.
Maintain working knowledge of community resources - especially housing systems (Boston COC, Permanent, Project Based, Transitional Housing).

Schedule: Monday-Friday, 9am-5pm

Annual Salary

$60,000 - $75,000USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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FAQs About Intense Case Management Clinical Supervisor - Homeless Services Jobs at Eliot Community Human Services

What is the work location for this position at Eliot Community Human Services?

This job at Eliot Community Human Services is located in Boston, Massachusetts, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Eliot Community Human Services?

Candidates can expect a pay range of $60,000 and $75,000 per year.

What employment applies to this position at Eliot Community Human Services?

Eliot Community Human Services lists this role as a Full-time position.

What experience level is required for this role at Eliot Community Human Services?

Eliot Community Human Services is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Eliot Community Human Services?

You can apply for this role at Eliot Community Human Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.