Intermediate Software Engineer

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

When working with the team, you will be responsible for processing and transforming healthcare data, converting incoming messages into formats that can be integrated with other systems. You will help maintain a rules-based engine that analyzes these messages to identify relevant patterns and triggers. Additionally, you will support the notification system that sends alerts based on rule matches, as well as manage systems for user administration and patient information tracking. Your role will be crucial in ensuring efficient data flow, accurate patient records, and reliable notifications to enhance overall healthcare operations.

In this position, you will oversee the end-to-end software development process, including gathering and refining requirements in partnership with business teams. You will write and optimize code, focusing on delivering high-performance, maintainable applications. Automating workflows, troubleshooting issues, and conducting thorough testing are key responsibilities to ensure product quality and functionality. Working closely with cross-functional teams and external partners, you will contribute to ongoing product enhancements while staying current with evolving technologies. Additionally, you'll foster a collaborative environment by reviewing and providing feedback on team members' work.

· Identify, prioritize and execute tasks in the software development life cycle

· Work with partners to iterate over software requirements

· Develop tools and applications by producing clean, efficient, and testable code

· Automate tasks through appropriate tools and scripting

· Analyze and debug systems

· Perform validation and verification testing

· Review the work of others and collaborate with others to review your own

· Excellent organization, critical-thinking and personal leadership skills

· Experience with Microservice Architecture

· Solid experience writing RESTful API endpoints

· Self-starter with the ability to deliver with minimal supervision

· Team player with a passion for mentoring others in a professional setting

-Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset

· Experience using system and performance monitoring tools (e.g. Prometheus, Grafana, Splunk)

· Experience with Angular

· Experience with Docker, Kubernetes

· Experience with CI/CD pipeline

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.