Intern - Communications

WHO ARE WE?

Bordering Denver to the south, the City of Englewood is a vibrant city of over 34,000 residents and over 2,100 businesses. It is a tight-knit community with a small city atmosphere, yet has all of the benefits associated with the larger Denver metropolitan area. The city is served by light rail and bus transit systems linking the community to downtown Denver and other locations, including Denver International Airport. The city owns a golf course, water park, and 17 programmed parks.

Over 700 full-time, part-time and seasonal employees work for the city, which is a full-service city, providing policing, water, sewer, and other services to the community. Voters elect a seven member City Council which sets policies, makes laws (ordinance) and approves the city’s budget. The Council appoints a City Attorney and a City Manager, who is responsible for managing the day to day aspects of the city’s departments.

Englewood has a detailed, visionary strategic plan that runs through 2025 with several exciting initiatives and programs, including:

• Implementing of a sustainability program including the implementation of a low-waste event policy; creation of a “Green Team” to engage employees in sustainability efforts; and developing and implementing a electric vehicle plan;
• Encouraging community wellbeing for all, including programs for teens and tweens, active and robust library programming, and making programs at the Golf Course and other programs as accessible as possible;
• Providing job training programs and initiatives to encourage vibrant business areas across the city, including the establishment of unique programs designed, through job training, to assist people who are housing vulnerable and experiencing homelessness; and 
• Developing and implementing strategies to seek out funding sources to improve our roads, water, wastewater, and stormwater infrastructure.

DEPARTMENT OVERVIEW

As part of the communications team, this internship provides hands-on experience in supporting internal and external projects and honing communication skills. This position will actively contribute to creating content, supporting community engagement initiatives and improving digital communications to enhance the user experience for members of the Englewood community. This internship offers a flexible schedule and working approximately 40 hours per week.

REPORTING RELATIONSHIPS

Reports to: Neighborhood Engagement Program Manager

Direct Reports: None

DUTIES AND RESPONSIBILITIES

The listed examples of work are not intended to be all-inclusive.  They may be modified with additions, deletions, or changes as necessary.

Essential Duties & Responsibilities

Website

• Assist in maintaining and enhancing the City of Englewood’s website and other digital platforms, ensuring a seamless and user-friendly experience.
• Assist in the website redesign project, transitioning from initial concept to platform implementation. You’ll learn what it takes to launch a new website for a local government.

Marketing

• Support communications team with ongoing social media campaigns including content creation, graphic design, copy and analytics.
• Work with the communications team to execute and creatively promote strategic marketing plans to increase public awareness of the city's essential functions and services to influence public behavior, enhance the city's reputation and build advocates within the city. 
• Work with the communications team on researching, graphic design and potentially writing stories for the Englewood magazine.
• Assist with the creation of short-form video content, ensuring high-quality production to engage followers across various digital platforms. 

Community Engagement

• Learn about community engagement with both internal and external stakeholders and improve communications skills with creating content for social media, working and executing community engagement campaigns and building relationships with community members.

Neighborhoods

• • Promote, organize and participate in neighborhood outreach events and support programs offered by the Neighborhood Resources Program such as Neighborhood Nights, National Night Out, etc.
  • Assist with managing the Neighborhood Resources Program, which may include supporting neighbor-to-neighbor programs, reporting on program numbers and assisting in neighborhood outreach.

Other Duties & Responsibilities

• Complete an internship project from conceptualization to creating deliverables to implementation.
• Administrative tasks on projects such as drafting documents and spreadsheets, data entry and database organization.
• Work includes occasional weekends and nights.
• Performs other duties as assigned and required.

PREPARATION AND TRAINING

Education

• Intern I- High school diploma or GED plus one year of undergraduate studies toward completion of a bachelor's degree in communications, journalism, marketing, graphic design, UX/UI or related field.
• Intern II- Bachelor's degree plus one year of experience in specific department or progress toward completion of a master's degree in a related field.

Certifications and/or Licensures

• None

Required Driver’s License

• Yes

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge and understanding using web Content Management Systems (CMS) to produce and publish content.
• Intermediate at Adobe Creative Suite including InDesign, Illustrator, Photoshop, Lightroom and Premiere Pro.
• Knowledge of social media platforms including Facebook, Instagram and YouTube.
• Basic computer knowledge including, but not limited to, Microsoft Word, Excel and Outlook.
• Strong verbal and written communication skills with experience writing newsletters, website content and social posts.
• Be able to provide culturally competent services to diverse communities.
• Model teamwork, collaboration and organization values and attributes in developing and sustaining effective working relationships with staff, colleagues and community members.
• Exercise tact and discretion in interactions with elected officials, department directors, co-workers, outside contacts and the public and handles confidential information, competently.
• Ability to work independently with broad direction and limited supervision.
• Deadline driven and detail oriented.
• Brainstorm ideas effectively and collaboratively with others, ability to set actionable goals and provide finished work within the established deadlines.
• Able to juggle multiple projects simultaneously.

HOURLY PAY RANGE

• Intern I:$18.00/hour
• Intern II:$22.00/hour

WORKING CONDITIONS

Work is performed in a standard office environment, requiring sitting for extended periods of time, and occasional light lifting (up to 15 lbs.).  Job requires visual and physical capabilities to perform work on computers and associated equipment for prolonged periods of time (4-6 hours daily).

APPLICATION DEADLINE

Open until filled.