Intern - Claims CSR

This position supports the Claims department by assisting with various aspects of the Customer Service Representative (CSR) process including ordering police reports, processing expense bills, completing social media searches and other various duties as assigned. Throughout the school year, this position is part-time 8 to 24 hours per week based on class schedule and our company's business hours, which are Monday through Friday, 8 a.m. to 4:30 p.m. During the summer and breaks, the position can be 40 hours per week.

RESPONSIBILITIES:

• Assist the Claims Division in ordering police reports.
• Process expense payments
• Assist the CSR Team with indexing checks
• Upload CDs
• Complete Social Media Searches
• Other duties/projects as assigned

QUALIFICATIONS

ESSENTIAL:

• Pursuing Associate's or Bachelor's degree
• High degree of accuracy and attention to detail
• Excellent organizational skills to handle and prioritize multiple responsibilities
• Proficient with Microsoft Office Products (Outlook, Word, Excel, PowerPoint)
• Strong written and verbal communication skills
• Initiative to independently take on new challenges frequently
• Ability to learn new skills quickly

PREFERRED:

• Customer service experience

At SECURA, we are transforming the insurance experience by putting authenticity at the forefront of everything we do. Our mission is clear: we're making insurance genuine. We recognize that our associates are our greatest assets, and we invest in their well-being and professional growth. We offer opportunities for continuous learning and career advancement, competitive benefits, and a culture that champions work-life balance. Joining SECURA means becoming part of a dynamic team that values each individual's contribution and fosters a collaborative atmosphere. Here, you'll not only find a fulfilling career but also a place where you can make a positive impact every day.

SECURA Insurance strives to provide equal opportunity for all employees and is committed to fostering an inclusive work environment. We welcome applicants from all backgrounds and walks of life.