Intern-Customer Service-Nashville, Tn-Summer 2026

Job Title

Intern-Customer Service-Nashville, TN-Summer 2026

Job Description

Are you interested in an Internship opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) degree to participate in 3 month paid intern opportunities at our site in Nashville. Through this role you will gain meaningful, hands-on experience working for a HealthTech company.

Your role:

• Analyzes and resolves complex customer issues that may impact revenue recognition, billing accuracy, or service charges. This is the core value of the role. Anything that affects revenue recognition, improper billing, or service charges carries financial, audit, and regulatory risk.
• Analyzes financial transactions, corrects records, adjusts errors, and verifies accurate documentation related to invoices, service orders, credits, and billing requests.

Directly protects revenue and prevents rework, disputes, write‑offs, and audit findings.

• Reviews, validates, and reconciles service orders, billing details, and customer requests prior to processing. This is the prevent‑the‑error-before-it-happens responsibility. First‑time‑right billing is critical.
• Ensures complete and accurate documentation of all customer interactions, including financial adjustments, approvals, and audit‑relevant details

Documentation is what defends decisions during audits, disputes, and escalations.

• Works within established service, financial, and compliance guidelines while maintaining financial integrity. Guardrails matter. This ensures decisions are defensible and consistent.

You're the right fit if:

• You are pursuing a bachelor's degree in Business, Finance Communications, Marketing, or a related field.
• Passion for customer experience, operational excellence and continuous development
• Ability to work efficiently and accurately under tight deadlines
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The hourly pay range for this position is $21.00 to $24.00, plus overtime eligible. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.