Internal & Program Communications Manager

Do you crave a career that truly makes an impact in people’s lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day.

Leidos QTC Health Services seeks an Internal & Program Communications Manager to join our Communications team. The Internal & Program Communications Manager is a senior communications leader responsible for leading internal, change, and program communications initiatives in support of enterprise transformation and major business priorities. Reporting to the Senior Director, Communications, this role provides dedicated leadership oversight of internal and program communications, ensuring alignment with business objectives and disciplined execution across the organization. The position manages two direct reports and partners closely with program and functional leaders during periods of organizational change.

Preferred work location is Leidos Global HQ in Reston, VA or San Antonio, TX

Essential Duties and Responsibilities

Internal Communications Strategy & Execution

• Own and lead the internal communications strategy aligned to enterprise priorities.
• Set direction and accountability for enterprise announcements, leadership updates, and organizational change messaging.
• Define and oversee a strategic multi-channel internal communications approach across intranet, mobile, and emerging platforms.
• Serve as functional owner of intranet strategy, governance, and content standards.
• Direct and develop the Internal Communications Specialist, ensuring disciplined execution and publishing cadence.
• Partner with External Communications leadership to ensure cohesive enterprise messaging across internal and external audiences.
• Establish and monitor internal communications metrics to measure effectiveness and drive continuous improvement.
• Serve as primary communications liaison to enterprise communications partners to align internal messaging, campaign cadence, and strategic initiatives.

Change Communications

• Lead development and execution of structured change communications plans tied to transformation initiatives
• Partner with business leaders to support organizational readiness and adoption.
• Translate complex operational changes into clear communication strategies.
• Measure effectiveness and refine messaging based on impact and feedback.

Program Communications

• Lead communications planning for major programs
• Develop measurable communications plans aligned to program priorities
• Partner with program leadership to support milestone communications and executive visibility
• Ensure consistency of program messaging across internal and external audiences

Senior Leader Communications Support

• Partner with functional and program leaders to develop internal messaging aligned to enterprise strategy.
• Develop structured messaging materials, FAQs, and talking points to support leadership communications.
• Support cascading communications from executive leadership to broader workforce.
• Ensure consistency and clarity across leadership messaging during periods of change.

HR Communications Oversight

• Provide strategic oversight of HR communications planning and workforce messaging.
• Direct the HR Communications Specialist in development and execution of structured communications plans tied to policy changes, workforce initiatives, and enterprise priorities.
• Advance HR communications tools, processes, and governance to improve clarity, consistency, and effectiveness.
• Establish repeatable cadence, templates, and measurement frameworks to support HR initiatives.
• Ensure HR communications are aligned with enterprise narrative and change strategy.
• Identify opportunities to modernize channels and improve workforce engagement practices.

Team Leadership & Governance

• Manage and develop Internal Communications Specialist and HR Communications Specialist.
• Establish priorities, integrated planning processes, and performance expectations.
• Provide coaching, feedback, and performance management.
• Reinforce governance standards and alignment with corporate messaging principles.

Required Qualifications

• Bachelor’s degree in Communications, Public Relations, Marketing, or related discipline (or equivalent experience).
• 10+ years of progressive communications experience, including internal, program, or change communications.
• Demonstrated experience leading communications initiatives tied to organizational change, transformation, or complex programs.
• Experience partnering with senior leaders and cross-functional stakeholders to align messaging and priorities.
• Strong strategic planning, writing, and editorial judgment with the ability to shape messaging at both executive and workforce levels.
• Proven ability to manage multiple complex workstreams simultaneously and deliver measurable outcomes.
• Demonstrated people leadership experience, including coaching and performance management of direct reports.
• Executive presence and ability to operate with sound judgment in high-visibility environments.

Preferred Qualifications

• Experience in healthcare, federal contracting, or other regulated industries.
• Experience designing and implementing structured change communications strategies.
• Familiarity with digital internal platforms (e.g., intranet, collaboration tools) and communications analytics.
• Experience coordinating communications across multi-program, multi-stakeholder, or partnership environments.
• Demonstrated ability to build scalable communications processes and governance frameworks.

About Leidos QTC Health Services

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.

Compensation and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations. 

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.