Internal Communications & Intranet Specialist

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen's technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem-including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.

The Internal Communications & Intranet Specialist supports company-wide communication efforts by managing and enhancing our internal communication channels, with primary responsibility for the company intranet. This role plays a key part in ensuring employees receive clear, timely, and engaging information that supports alignment, culture, and business priorities.

This position is ideal for a detail-oriented communicator who enjoys content creation, digital platform management, and cross-functional collaboration.

Key Responsibilities

• Draft, edit, and distribute company-wide communications, including announcements, newsletters, and leadership messages
• Partner with HR and department leaders to develop and execute communication plans for key initiatives
• Ensure messaging is clear, consistent, and aligned with company voice and values
• Support executive communications by drafting and formatting internal updates as needed
• Serve as primary owner and administrator of the company intranet
• Maintain accurate, organized, and up-to-date content
• Improve site usability, navigation, and employee experience
• Monitor engagement metrics and recommend improvements to increase adoption and effectiveness
• Coordinate with IT or vendors on system enhancements and troubleshooting
• Manage internal communication channels (intranet, newsletters, email distributions, digital boards, etc.)
• Develop content calendars to ensure consistent communication cadence
• Identify opportunities to improve communication reach and employee engagement
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree preferred in Communications, Marketing, Journalism, Public Relations, Human Resources, or related field
• 1+ years experience in creating Marketing Communications
• Strong written and verbal communication skills
• High attention to detail and organizational ability
• Proficiency in Microsoft Office and digital content management systems

Preferred Qualifications

• Experience managing or supporting an intranet platform
• Understanding of communication metrics and analytics
• Familiarity with employee engagement and HR environments

Why Lessen:

• Competitive compensation
• Health, Dental, Vision, Life, Disability options
• 401K retirement savings plan
• Paid vacation, federal and floating holidays
• Maternity/Paternity Pay
• Career advancement opportunities
• All the tools you'll need to be successful

Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We're looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we've been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.