Internal Communications Manager

Who are we?

Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Why this role?

Cohere is building a Communications team worthy of a world-class technical organization - and internal communications is at the center of that ambition. We're looking for an Internal Communications Manager to help shape how Cohere how the 500+ employees experience Cohere: its strategy, culture, and momentum of a company that's defining what enterprise AI becomes. This is an opportunity to lead internal comms at a fast-growing company in the most dynamic space in technology.

In this cross-functional, individual contributor role, you'll work to ensure that Cohere employees feel informed, inspired, connected, and proud of the work we're doing together. You'll be embedded in the business as a trusted communications partner - helping leaders communicate clearly, designing channels that reduce noise and boost signal, and crafting narratives that connect our day-to-day work to our broader mission.

As Internal Communications Manager, you will:

• Develop and implement internal communications strategies that align with the organization's goals and values

• Partner with executive teams, human resources, and team leads to develop clear, compelling messaging, materials, and event content around priorities, organizational changes, and business results

• Design and execute internal forums like all-team meetings, company-wide offsites, team updates, and news roundups

• Co-design principles and practices for how we use internal communications channels and how employees can engage with and share stories across the company

• Cultivate and manage channels for timely, relevant information - including Slack, email, blogs, and live formats - and experiment with new ones (video, audio, in-person)

• Collaborate across teams to highlight stories that link daily work to Cohere's mission, and celebrate company progress and external representation by our spokespeople

• Use qualitative and quantitative research to propose communications strategies and tactics that resonate with our employee audience

• Oversee crisis internal communications strategies by preparing for and responding to internal issues, working closely with Corporate Communications, Human Resources, and the relevant leadership team to protect Cohere's internal culture and reputation

• Partner with external communications and marketing teams to ensure messaging consistency across internal and external channels

You may be a good fit if:

• Have 5-7 years of experience in internal communications, corporate communications, or a related field - ideally within a fast-paced, high-growth tech or AI environment

• Are an exceptional writer with a talent for distilling complex, cross-functional topics into simple, compelling narratives

• Have experience serving as a communications business partner or trusted advisor to senior leaders, executives, and people/human resources teams

• Are highly organized and process-driven, with strong project management skills and a bias for action

• Bring high levels of creativity to communications - in format, channel, and storytelling

• Are comfortable navigating organizational dynamics and building strong relationships across all levels

• Have experience planning and executing internal events such as all-hands meetings, off-sites, or town halls

• Thrive in ambiguous, fast-moving environments and know how to prioritize ruthlessly

If some of the above doesn't line up perfectly with your experience, we still encourage you to apply!

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

Full-Time Employees at Cohere enjoy these Perks:

An open and inclusive culture and work environment

Work closely with a team on the cutting edge of AI research

Weekly lunch stipend, in-office lunches & snacks

Full health and dental benefits, including a separate budget to take care of your mental health

100% Parental Leave top-up for up to 6 months

Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend

️ 6 weeks of vacation (30 working days!)