Internship Program & Engagement Manager

Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.

Job Description:

Position Title: Internship Program & Engagement Manager

FLSA Classification: Exempt

Department: People Services

Reports to: Director of People Services

About Crystal Bridges & The Momentary

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.

The Momentary is a contemporary art space that opened to the public on February 22, 2020, in downtown Bentonville, Arkansas. The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a ‘living room’ where community gathers to be inspired, connected, and joyful. You belong here: make the most of this moment.

Position Summary

The Internship Program & Engagement Manager is responsible for the overall success of the Crystal Bridges & Momentary internship program. This position is responsible for volunteer outreach, engagement and management of the CB/MO supported programs and events.

The Internship Program & Engagement Manager recruits and engages industry partners and coordinates student preparation and program delivery activities year-round with multiple stakeholders including industry, community, students, educators and CB/MO staff. The program manager reports directly to the Director of People Services.

Thispositionrequires an imaginative,resourceful,andcollaborativeprofessionalwho can takeinitiative andworkalongside department leaders to helpbuild, launch,andoversee Crystal Bridges and the Momentaryinternshipprogram.

Core strengths include the ability to focus on building relationships within the institution and the community to assist in the overall coordination of experiential learning services and opportunities adhering to the organization mission and values of authentic engagement, building community, equitable practices that promote race equity, diversity and inclusion, and strengths-based practice.

About the Program

• Train future professionalswithpracticalexperiences suitable for careers in cultural institutions and performing arts organizations, non-profit organizations, and creative economy
• Contribute to a continuumofcareer and job training
• Createopportunitiesto attract people from diversebackgrounds
• Createcollegial cohortsthat can last overwholecareers
• Creatementoringopportunities
• Grow a future pipeline

Principal Responsibilities

CommunityRelationshipManagement

• Build and maintainrelationshipswithindividuals, industries,organizations, colleges and othercommunity organizations with the primary goal of internship placement
• Partner with the field experts / department leadership to develop relevant internship framework and curriculum
• Works with department leaders and community partners to provide a welcoming and engaging internship experience for each intern to ensure a positive experience
• Evaluate industry and communitysatisfactionwith internshipprogram
• Effectivelyhandlediverseinterpersonal and inter-grouprelationships
• Activelyparticipatein industry and communityorganizations

Internship ProgramDelivery

• Partner directly with the local schools, colleges & universities to manage and executeallaspects of theinternshipprogram
• Organize and implementintern orientations, workshops & culminations.
• Maintain frequent and effective communication with interns and department leaders.
• Develop a framework and timeline to build and launch the program.
• Manage the planning and implementing strategic goals & operating plans for continued growth
• Oversee daily activities and responsibilities for the intern programs.
• Develop and conduct training for participating supervisors.

ProgramAdministration

• Ensureinternshipprogramcomplies withallrules and procedures by law, as well as meets organizationalcompliancerequirements.
• Oversee andmanageintern timekeeping in Workday.
• Keepdetailedrecords and reports on the results of the intern program.
• Collect and analyzeinternshipdataforinternal and external use.
• Deliveraccurateandtimelydataandreports
• Prepare reports / presentation on thecontributions of each internship cohort
• Communicatepertinentinformation to allstakeholders in a timelyfashion by email,telephone and inperson.

Planning, DesignandBudgets

• Responsibleforoverallprogramplan,design,delivery and evaluation
• Develop and implementprogramimprovements.
• Accountableforoverall plansuccessincludingevaluationandbudget process.

Professionalism & Ethics

• Must conduct oneselfin a highly professionalmanner, and inalignmentwithCB/MOvalues.
• Work incollaborationwith team members withindepartment and across the organization
• Support overall CB/MOobjectives and goals as outlined inStrategicPlan
• Establish and maintainpositiveworkingrelationships withallstakeholdersinorder to achieve the goals of the organization.

Additional Responsibilities

• Ability to build authentic relationships with racial, socio-economic, and gender diverse communities.
• An understanding of the concepts of institutional and structural racism and bias; and a genuine commitment to equity and inclusion
• An ability to effectively work with people from diverse backgrounds, including age, race, ethnicity, gender identity, and lived experiences.
• Enthusiastic and positive attitude about changing systems and community perspectives.

Minimum Qualifications

Education, Training, and Traits

• Bachelor’s Degree or an equivalent combination of education and/or experience may be substituted, as long as it directly relates to the essential duties and responsibilities.
• 5 - 7 years of experiencewithinternship programsinanarts-relatedinstitution ishighlydesirable
• 5 – 7 years of experience coordinating, developing and implementing a program or initiative (ideally related to internships, job preparedness or mentoring of high school, university and/or technical school students)
• A strong desire for supporting and empowering interns
• Ability to understand andmaintain the highestlevelsofconfidentiality.
• Able to quickly build rapport and foster relationships.
• Strong written and oral communication skills
• Ability to work proactively in a team environment, collaborating across all departments.
• Able to interact seamlessly with all levels of the organization from volunteers to executives, including the Board of Directors
• Ability to work under pressure, meet competing deadlines and positively adapt to change
• Ability to work flexible hours, including some evenings and weekends, both independently and as part of a team.

Licenses and Certifications

• Valid driver’s license required

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Physical demands: In the work environments described below, position requires utilizing a computer and telephone for prolonged periods of time, good eye/hand coordination, verbal and written conversation with others, lifting/carrying (up to 10 lbs.).

• Work Environment: Work will be performed in an office environment and in museum spaces. The noise level in the work environment is usually low to moderate. Some overnight travel may be necessary. This position is based onsite in Bentonville, AR.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Crystal Bridges is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. We encourage all qualified applicants to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.