Inventory & Operations Lead

Base hourly pay for this position is $21.50. At our Fontana store, team members average approximately $5.75 per hour in tips. Tips are not guaranteed and may vary based on shift, business levels, and seasonality.

Job Description: Inventory & Operations Lead

Embarc is seeking an experienced, self-motivated, and organized leader to be our full-time Inventory & Operations Lead to join our cannabis dispensary full-time. As an emerging, community-driven retailer, we rely on this role to execute core inventory functions while supporting back-of-house, front-of-house, reception, and customer service. If you're excited about retail operations and leadership in a fast-paced, compliance-focused environment, read on--we invite you to apply.

What is the Job?

The Inventory & Operations Lead executes all inventory functions as the key focus. This role also assists with back-of-house operations, front-of-house operations, reception, and customer service. This role requires strong leadership, excellent organizational skills, and strict compliance with company policies and state regulations.

Core Responsibilities - Inventory:

Execute all aspects of inventory management: intake, counts, pricing, transfers, recalls, stocking, and compliance.

Maintain accurate counts and records in METRC and POS systems.

To ensure accuracy, conduct recurring audits, spot checks, and cycle counts.

Develop and maintain strong vendor relationships.

Analyze and action inventory reports in partnership with Store Management.

Ensure compliance with state and local cannabis regulations.

Store Operations:

Supervise daily store operations to ensure efficiency and compliance.

Oversee opening and closing procedures, cash handling, and merchandising.

Support the implementation of company policies, legal regulations, and operational improvements.

Ensure facilities issues are rectified to ensure an excellent customer experience.

Maintain organization and cleanliness in back-of-house areas to ensure safety and compliance.

Support product merchandising and ensure displays meet company and compliance standards.

Able to safely lift and carry up to 35 lbs

Leadership

Train and coach team members, fostering a culture of continuous learning, development, and accountability.

Act as a key point of contact between store management and staff.

Utilize critical problem-solving skills to recommend improvements and escalate issues appropriately to management

Build a culture that aligns with the core values of the organization.

Be a champion of change.

Customer Experience:

Leads the front of house store team to create an exceptional experience for customers and employees, and to exceed sales goals.

Engage with customers on the sales floor when needed, answering questions and recommending products.

Provides a welcoming and compliant customer check-in at reception.

Participate in community engagement, field marketing, social media, and local events to represent the Embarc brand.

Builds customer retention using company loyalty programs.

What Skills We're Looking For:

Strong leadership and communication skills with both staff and vendors.

Strong communication skills.

Deep understanding of inventory control and compliance procedures.

Highly organized, detail-oriented, and able to prioritize multiple responsibilities.

Ability to lead and motivate a team in a fast-paced retail environment.

Proficiency in retail systems, compliance software, and reporting tools.

Customer service skills.

Respectful team player.

Ability to work in a rapidly evolving industry.

Preferred Education and Experience:

Experience with Metrc Track and Trace system.

Experience with the Treez POS system.

Leadership or supervisory experience in retail or operations.

Experience with computerized inventory and compliance systems.

Expected Hours of Work:

This is a full-time role in a retail store open 365 days a year. Evening, weekend, and holiday shifts are required based on business needs.

Benefits:

Health, dental, vision, and life insurance

Paid time off

Employee discounts

Professional development support

Referral program

This position is covered under the UFCW Local 5/8 Collective Bargaining Agreement

Equal Opportunity:

Embarc is an equal opportunity employer. All qualified applicants will be considered without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, or current employment status.