Inventory Service Analyst

Title: Service Analyst (Aftermarket/Service Parts)

Pay Rate: $28.85/hr

Location: Canton, MI

The Service Analyst is responsible for releasing and managing requirements and availability of materials for production of service orders, as well as maintaining inventory levels for the service parts organization. This role will maintain and adhere to the IATF 16949 requirements.

Position Responsibilities:

· Ensure all customer requirements are met in a timely manner

· Manage part availability, and schedule and fulfill customer orders from multiple OEMs worldwide

· Pull service releases from customers (via EDI, supplier web sites, fax, etc.)

· Control incoming/outgoing service shipments

· Ensure DDL/SNC Maintenance for the Ford Customer Service Division

· Achieve inventory dollars, availability, and turn objectives

· Maintain shared responsibility of picturing/packaging all service orders

· Perform cycle counting (inventory control) of all service components

· Direct and assign priorities to hourly service team personnel

Position Qualifications:

· 3-5 years of relevant industry experience

· Experience with releasing and forecasting in DDL (Ford)

· Knowledge of MRP systems, preferably SAP

· Knowledge of shipping/receiving protocols

· Detail-oriented and self-directed, with the ability to prioritize multiple demands

· Ability to work cross-functionally with several organizations, as well as internal departments

· Excellent organizational skills

· Excellent written and verbal communication skills

· A minimum of a High School Diploma or GED