Invoice Support Account Specialist 1

Southeastern Freight LinesLexington, SC

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

As an Invoice Support Account Specialist 1, you will be responsible for managing and resolving incoming phone calls and emails from the Company's customers, which may arise from requests, disputes or complaints. Also responsible for working to resolve customer issues.

Handle incoming calls to resolution. Document and forward calls needing additional support to the appropriate associate. Manage emails, correspondence, phone calls, etc. from customers regarding invoice support issues. Manage personal SEFL email inbox and the Invoice Support team's email inbox. Image all documentation into the Company's imaging system. Correspond with collection agencies via email. Send documentation to customers upon request. Interact with the Credit and Collections teams on a daily basis. Also interact with the Traffic Department and Service Centers as needed.

For this role, you will need to have a High School Diploma or GED. We prefer that you have previous data entry and customer service experience.

Work Shift

First Shift

http://www.youtube.com/watch?v=xZc1A8aeshc

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FAQs About Invoice Support Account Specialist 1 Jobs at Southeastern Freight Lines

What is the work location for this position at Southeastern Freight Lines?

This job at Southeastern Freight Lines is located in Lexington, SC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Southeastern Freight Lines?

Employer has not shared pay details for this role.

What employment applies to this position at Southeastern Freight Lines?

Southeastern Freight Lines lists this role as a Full-time position.

What experience level is required for this role at Southeastern Freight Lines?

Southeastern Freight Lines is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Southeastern Freight Lines?

You can apply for this role at Southeastern Freight Lines either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.