IS Specialist III

Description

Location: Tri-Cities, WA

Travel: Up to 20%

Reports To: Corporate VP of IS

The IS Specialist III serves as the primary on-site technology leader supporting a multi-site operation of 50-200 users. This role ensures stable, secure, and efficient IT operations while coordinating closely with the Corporate IS team for advanced engineering, development, cybersecurity, and infrastructure initiatives.

This is a senior-level technical generalist role combining Windows infrastructure support, business systems reporting, project coordination, industrial systems integration, and local technical leadership. The position is hands-on and part of the broader corporate IS team, which includes senior infrastructure engineers, developers, helpdesk, and junior development resources.

Duties

Infrastructure & Systems Operations (Primary Focus)

• Serve as the local lead for Windows-based infrastructure (Windows 10/11, Microsoft 365, Active Directory, core software platforms, hardware systems, and web services).
• Coordinate with the corporate infrastructure team on network support, backup and disaster recovery, endpoint management, and server lifecycle planning.
• Escalate complex issues appropriately while maintaining local ownership and accountability.
• Maintain documentation of systems, diagrams, configurations, and asset inventories.
• Assist with user provisioning, workstation deployments, and site-level hardware standards.

Project Coordination & Implementation

• Lead site-level technology projects from requirements gathering through deployment.
• Coordinate with corporate developers and infrastructure engineers on larger initiatives.
• Manage timelines, vendor engagement, testing, and deployment activities.
• Evaluate new software and hardware solutions and provide structured recommendations.
• Assist with task estimation, prioritization, ROI evaluation, and project documentation.

Hardware Integration & Operational Support

• Support integration of industrial or facility systems with enterprise IT infrastructure.
• Coordinate system integration between hardware platforms and internal software applications.
• Maintain appropriate segmentation between operational and corporate systems.

Security & Compliance Support

• Ensure local systems adhere to corporate cybersecurity policies.
• Support NIST 800-171 and Sarbanes-Oxley-aligned controls in coordination with Corporate IS.
• Assist with audits through documentation, evidence gathering, and change control support.
• Promote secure configuration standards and end-user security best practices.

Business Systems Lead & Reporting

• Participate in the SDLC for waste tracking, procurement, accounting, asset management, and ancillary information systems initiatives.
• Develop and maintain SQL queries and SQL Server reports (SQL, SSRS, RDL).
• Partner with operations to develop business requirements, validate system designs, update system documentation, and oversee implementation.
• Assist with data validation, testing, and minor integrations.

Requirements

• 10+ years of progressive IT experience in systems administration, infrastructure, or business systems roles; OR a four-year related degree with 5+ years of relevant experience.
• Strong Microsoft ecosystem experience (Windows Server/Client, Active Directory).
• Solid SQL experience (query writing, stored procedures, SSRS development).
• Experience supporting multi-site or distributed operations.
• Ability to manage technical priorities independently in an operational environment.
• Strong written and verbal communication skills across technical and non-technical stakeholders.

Prefered Experience

• Experience in regulated or industrial environments.
• Experience with .NET, Go, JavaScript, C#, or other development environments.
• Familiarity with waste tracking, ERP, or accounting systems.
• Working knowledge of network fundamentals (firewalls, VLANs, VPN).
• Experience coordinating technical projects.
• Understanding of API integrations and data exchange models.

This role serves as a senior embedded technical leader and operational bridge between site operations and Corporate IS. It provides hands-on technical support, business systems insight, and practical project leadership while leveraging centralized corporate expertise for deep engineering and development functions.