IT Administrator I

The IT Administrator will work with Recurly’s IT infrastructure. They will perform both technical and administrative tasks to ensure the functionality, efficiency, and satisfaction of Recurly’s corporate staff.

The IT Administrator must be knowledgeable in macOS software and systems. The role requires critical thinking and problem solving with high attention to detail. Since end-user support and teamwork are important aspects of the role, excellent communication and people skills are required.

Responsible for

• Provide technical support and training for end users 
• Assist with the configuration and deployment of end-user systems
• Install and configure software and hardware (OS, applications, etc)
• Collaborate with other teams to maintain standards and functionality
• Maintain inventory levels such as equipment, peripherals, etc.
• Ensure meeting room functionality and organization*
• Provide A/V assistance for company meetings*
• Keep IT related supplies clean and organized*
• Demonstrates an understanding of Recurly's Security & Compliance procedures (e.g. In-Scope & Out of Scope systems and employees)
• Implements configuration and administrative updates to applications with moderate supervision/direction
• Able to author clear and effective internal technical documentation, and end-user support documentation
• Provides timely, helpful/actionable feedback to peers and managers

Requirements

• Minimum 1  year of experience as an IT Administrator in a macOS environment or similar experience
• Ability to assume increased responsibility
• Experience with GSuite, SSO, MFA, Okta, Kandji/Iru, Salesforce
• Ability to be a self-starter
• Ability to take ownership of issues and drive them to resolution
• Very detail oriented with a high sense of urgency
• Excellent communication, organizational, and interpersonal skills.

Benefits

As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) with company contribution & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.

Compensation range: $65,000 to $103,000 per year

Other perks may include:

401(k) Retirement Plan and company match

Flex Time Off

Company Events

Training/Development

Tuition reimbursement

Commuter benefits

Volunteer opportunities

Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at talent@recurly.com