IT - Clemson University - Information Systems Architect - Advanced

Position Information

Position Type	Staff Augmentation	Hours/Week	40
Billing Type	Hourly	Shift	Day
Projected Start Date	03/16/2026	Start Time	8:00 AM
Projected End Date/Duration	12 Months from projected start date	End Time	5:00 PM
Bid Limit Per Vendor	2	Number of Positions	1
Desired Career Level	Experienced Non-manager	Minimum Education Level	Associate's Degree
Weekend	None

Position Location

Address	Clemson University	City	Anderson
State	South Carolina	Zip	29625
Country	UNITED STATES

Requirements

Travel Required

No

Security Required

Yes

Onboarding Category

The following are required for bid submission:

• Resume
• R2R
• Cover Letter
• Meets Work Location

Please ensure you attach the SC Cover Sheet (attached), a valid Right to Represent, and the candidate's resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the Sub Vendor usage form. The State of South Carolina is looking for an Information Systems Architect - Advanced (Citrix Architect) Why is this position open: This will be a 12 month contract working for Clemson University Information Technology Center on design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators. Will close to submissions on 2/19 at 5:00PM EST. Interview Process: 2 rounds, Zoom Duration of the Contract: 12 Months Possibility for Extension: Yes Work Location: Role is 100% remote Candidate location: No SC residency required. Candidate must reside in lower 48 states (Continental US) and comfortable working EST time zone hours. Full job description attached and required and preferred skills are listed below. Additional details: US Citizenship is required for this project. Candidate should be able to meet all CUI requirements (listed in attached job description).

Required Skills

Skill Type Skill Name CertificationEducationLicenseOtherSkill 5+ years of experience with Citrix XenApp CertificationEducationLicenseOtherSkill 5+ years of experience with XenServer Administration CertificationEducationLicenseOtherSkill 5+ years of experience with Microsoft Windows Servers CertificationEducationLicenseOtherSkill 5+ years of experience with Citrix App Layering

Preferred Skills

Skill Type Skill Name CertificationEducationLicenseOtherSkill Citrix Administrator certification CertificationEducationLicenseOtherSkill Experience troubleshooting systems, identifying root cause, and creating action plans to resolve issues CertificationEducationLicenseOtherSkill Experience working in a VDI environmentAttachment:

Company / Department culture (why do you enjoy working for the company – selling points for potential candidates):Clemson University computing and information technology (infrastructure services & operations) / provides a challenging, broad range of skill development in a team environment. We provide quality customer service and support in an academic/research/business setting.
Why is this position open ( new role, increased work load, new dept, resignation, promotion)?If backfill Position – What separated the candidate you initially selected from all the other resumes presented?This position is open due to project growth.
Scope of the project:This will be a 12 month contract working for Clemson University Information Technology Center on design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators.
Daily Duties / Responsibilities:Candidate must be able to meet all CUI Requirements.Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems. Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems. Job duties will include, but are not limited to the following: Responsibilities : * Providing level-2 and level-3 technical support for Citrix / XenApps server environment * Monitoring of VDI platform with various client tools Netscaler, ControlUP) * Support will include: * VDI End-User Sessions * VDI Stack * Level-2 management and technical support * Ensuring virtual sessions are working as intended * Handling IT- VDI related requests or inquiries received by client helpdesk * Ensuring all Citrix platform server systems under management have updated software patches * XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications * Ensure high levels of client satisfaction for the products/solutions which are supported * Addresses all technical questions around VDI and Citrix * Participate in client meetings to update team members * Ability to be the technical Subject Matter Expert within the Environment* Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy. Qualifications Skills, Experience & Qualifications : * Advanced system testing tool knowledge & experience * Strong technical experience with the following technologies: * Citrix Xen Desktop * Citrix Xen Server * Microsoft Windows infrastructure. * Ability to work well within a team environment * Experience with Workflow analysis * Technical collaboration for client problem solving * Ability to apply best practices to ensure maximum amount of production * Ability to provide one-on-one training to teammates
Required Skills (rank in order of Importance): 5+ years of experience with Citrix XenApp 5+ years of experience with XenServer Administration 5+ years of experience with Microsoft Windows Servers 5+ years of experience with Citrix App Layering	Preferred Skills (rank in order of Importance): Experience troubleshooting systems, identifying root cause, and creating action plans to resolve issues Experience working within complex VDI environment.
Required Education: An Associate degree in computer science or a related field, or equivalent relavent experience.	Required Certifications:Citrix Administrator certification
CUI Requirements: I understand that only the workspaces designated for this project and that are specified in the approved Technology Control Plan (TCP) or granted by the Office of Export Control and Research Security (ECRS), may be used to access, process, store, or transmit regulated research data. I understand that I must use the Granite Secure VDI to view, store, process, or transmit regulated research data (CUI, Export Control, etc.) from onsite University work locations and/or my approved remote work site as defined in my approved remote work agreement. (CMMC v2: PE.L2-3.10.6) The computer screen should not be facing windows, and open doors where it can be viewed by people who have not been CUI approved and that they should lock their computer when not being near it	Additional Skills: Adaptable, flexible, and self-motivated with strong technical and problem solving skills. Ability to effectively communicate with large or small groups of people through written or spoken communication Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict