IT & Cloud Support Analyst I
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$26-$34/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking forward-thinking candidates that have strong experience in operational support and can help take to the next level in a proactive stance.Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U.S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within.We offer a Full Benefits package including:
- Competitive Employee Health Insurance options including dental
- 100% company paid vision plan
- 401K plan with generous company match and no vesting period
- 100% company paid life insurance
- 100% company paid long and short-term disability insurance
- Training allowance
- PTO and more
- Own the support queue as first point of contact: new account provisioning, external account requests, access changes, login, MFA, and authentication troubleshooting
- Run daily smoke tests, monitor internal channels or dashboards, and escalate incidents
- Create and update technology documentation for customers
- Work with our dev team to integrate into their development cycle as a product tester
- Monitor our cloud infrastructure to triage and remediate issues as they surface
- Proactively suggest and implement improvements to the environments
- Coordinate across many different teams to champion and drive outcomes
- 2 years of experience on a help desk, or as a sysadmin, or DevOps engineer
- An Associate's or Bachelor's degree in a related field
- Familiarity with ticketing systems (Jira Service Management), cloud infrastructure, and interpreting dashboards and logs
- Ability to be onsite 5 days per week, and work either a morning (6a-2p) or afternoon shift (2p-10p)
- U.S. citizenship and an active security clearance, or willingness and eligibility to obtain one
- Experience working within cleared facilities
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”
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FAQs About IT & Cloud Support Analyst I Jobs at Chameleon Integrated Services
What is the work location for this position at Chameleon Integrated Services?
This job at Chameleon Integrated Services is located in St. Louis, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Chameleon Integrated Services?
Candidates can expect a pay range of $26.46–$33.6 per hour for this role.
What employment applies to this position at Chameleon Integrated Services?
Chameleon Integrated Services lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Chameleon Integrated Services?
Chameleon Integrated Services is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Chameleon Integrated Services for this role?
Chameleon Integrated Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Chameleon Integrated Services?
You can apply for this role at Chameleon Integrated Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.