IT - Medicaid - Enterprise Quality Program Test Lead

Resources Provided: Enterprise Quality Program Test LeadServicesDescription:The Alabama Medicaid Agency (AMA) has embarked on a majortransition from a monolithic system with 14 different businessfunctions to an interoperable, modern system based on a ServiceOriented Architecture (SOA). This multi-year Medicaid EnterpriseModernization project will include working with multiple vendors andmay include multiple project methodologies. The project mustcomply with the Center for Medicare and Medicaid Servicesstandards and requirements such as the Medicaid InformationTechnology Architecture (MITA), Medicaid Enterprise CertificationLifecycle (MECL), Outcomes Based Certification and the MedicaidEnterprise Certification Toolkit (MECT). The Program ManagementOffice (PMO) vendor has already joined the project, and isresponsible for defining requirements, managing the program, andproviding support in the enterprise quality and testing efforts.To oversee the quality and testing efforts, AMA has established anEnterprise Quality Program (EQP) to support and implement qualitygoals and is seeking an EQP Test Lead to support the MESModernization project. The EQP Test Lead will be responsible forsuccessful conduction of User Acceptance Testing (UAT) and End-to-End (EE2E) testing for the Alabama Medicaid SystemsModernization Program (AMMP). This person is responsible foridentifying, creating, and executing UAT scripts, identifying endusers and working closely with them to manage overall UAT testingactivities. This person is also responsible for creating an EE2E testplan, creating and execution of Enterprise EE2E scenarios and testcases, and validating complete software workflows acrossintegrated systems, databases, and third-party APIs to ensureseamless performance.The EQP Test Lead reports to the EQP Program Manager forassurance and testing aspects of Medicaid Enterprise System(MES) program.Specific EQP Test Lead job requirements include the following:• Serves as the UAT Test Lead and drives UAT for Medicaidapplications, ensuring systems for claims, eligibility, andproviders meet business requirements, and CMS regulations• Leads UAT execution, manage testers, coordinate withstakeholders, and oversee defect resolution to ensure a high-quality compliant system• Serve as the EE2E Test Lead and drive EE2E testing forMedicaid applications, validating the entire MedicaidManagement Information System (MMIS) workflow from claimsubmission to payment ensuring all components, databases,and third-party interfaces function together under real-worldscenarios• Identify the EE2E scenarios, prepare EE2E test cases, workwith vendors to conduct the enterprise EE2E testing• Act as a trusted partner with contractors and Agency managersto ensure testing outcomes reach program goals and keyinitiatives achieve desired results. Develop, design, andoversee metrics and Key Performance Indicators (KPIs) thatprovide insight to the health of the quality assurance program• Perform Test Analyst activities with experience in developing,implementing and evaluating a multi-phase Enterprise TestStrategy. Experience developing software tests for functionalperformance, UAT and Enterprise EE2E testing that includeautomated, ad-hoc, and manual testing elements.• Strong knowledge of MMIS EE2E testing. Strong knowledge ofidentifying the business processes in MMIS system. Strong testplanning and test case development skills. Knowledge ofSystems Development Life Cycle• Strong knowledge of testing Web-based applications andunderstanding of Azure Dev Ops operations, functions andfeatures.• Strong knowledge of ETL testing. Ensure the accuracy,integrity, and performance of data stored and processed withinthe Snowflake cloud data platform.• Supports MES quality assurance program. Demonstrates astrong understanding of Software Design Patterns, object-oriented programming and agile methodologies associated withtesting. Ability to oversee and integrate with multiple test teamsfor testing individual modules and End-to- End testing for MESsolutions. Collaborate with subject matter experts and programmanagers to scope opportunities, identify constraints, andmitigate risks specifically but not limited to testing. Knowledgeof version control concepts and management softwareSpecificRequirements:Required Experience:• 2 - 3 years of experience in using AI tools for EE2E Testing,API testing using open-source automation tools and testingSnowflake cloud data platform• 2 - 5 years of experience in testing MMIS system• 2 - 5 years of experience in preparing and executing an EE2ETest Strategy and creating data for EE2E testing• 3 - 5 years of experience in preparing and executing ETL testcases• 3 - 5 years of experience in member and provider enrollmentand management, claims adjudication, and processingpayments• 3 - 5 years developing test strategies for complex businessapplications and systems• 3 - 5 years of experience with large multi-vendor projects orteams• 3 - 5 years of experience working with management and keystakeholders• 5 - 7 years of report testing, creating UAT test cases,conducting and executing UAT• 5 – 7 years quality assurance and test management experience• Excellent written and verbal communication skills to relatequality assurance concepts and test theories to non-technicalaudiences• Ability to interact professionally with a diverse group ofexecutives, managers, and subject matter experts• Ability to work independently with minimal direction from otherteam members• Ability to work under pressure and to a deadline.• Demonstrated effective analytical, critical thinking, anddiagnostic skills• Extensive knowledge of all MS Office products; with strongskills in Excel, Word, PowerPoint, and SharePointCandidates who do not meet the required experience will notbe considered.Preferred Qualifications:• Program and Project management experience• Experience in Enterprise EE2E testing• Concepts of automated testing experience• Strong interpersonal and team building skills• Strong analytical and critical thinking skills• Advising on Request for Proposals (RFPs) and evaluatingsubmitted proposals• Ability to work with virtual and in-person teamsEducation/Certification:• Bachelor’s degree in computer science, information systemsor similar field; or 5+ years of equivalent work experience