IT Business Analyst

SMC CORPORATIONNoblesville, IN

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Overview

Schedule

Full-time

Career level

Entry-level

Benefits

Career Development

Job Description

PURPOSEThe IT Business Analyst position provides direct analytical support to the IT department by analyzing data as it flows into or out of an enterprise application. They will assist with the vetting of reported problems and identify improvement opportunities.ESSENTIAL DUTIESFacilitate root cause analysis of business/process problems and developing corrective action plansCollaborate with our partners in the creation of business support and user documentationAssist with the development of training plans/materials for our enterprise systemsResponsible for developing and maintaining technical documentationAssist with the development of metrics and reporting around IT functions (service and support, up time, customer feedback scoring)Assist with the development and versioning of IT focused policy, procedures and work instructionsAssist with the management of various IT administrative responsibilities such as: asset management, software licensing, circuit management, and life cycle management.All other duties as assignedPHYSICAL DEMANDS / WORK ENVIRONMENTCollaborative team environment in a shared workspaceGeneral office, computer room, warehouse, and factory areasOff-hours work and travel as requiredSitting for long periodsMinimum lifting requirements of 15 pounds

MINIMUM REQUIREMENTSAssociate degree in Computer Science / Information Technology or relevant work experience1+ years of experience in supporting business processes through analyticsBasic understanding of ITSM Principles or ITIL4 Foundations certificationSaaS concepts and technologies (IDM, MFA, M365, ITSM)Excellent interpersonal communication skillsFor internal use only: IT001

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FAQs About IT Business Analyst Jobs at SMC CORPORATION

What is the work location for this position at SMC CORPORATION?

This job at SMC CORPORATION is located in Noblesville, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at SMC CORPORATION?

Employer has not shared pay details for this role.

What employment applies to this position at SMC CORPORATION?

SMC CORPORATION lists this role as a Full-time position.

What experience level is required for this role at SMC CORPORATION?

SMC CORPORATION is looking for a candidate with "Entry-level" experience level.

What benefits are offered by SMC CORPORATION for this role?

SMC CORPORATION offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at SMC CORPORATION?

You can apply for this role at SMC CORPORATION either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.