IT Business Applications- Business Analyst

About Your Future with QXO

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Look no further! At QXO, you will be part of a team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Position Summary

The Business Analyst serves as a strategic liaison between Business Partners and the IT organization during ERP implementation. This role ensures that TopBuild's Order-to-Cash (O2C) and Procure-to-Pay (P2P) business processes-and the applications that support them-enable efficient, accurate, and scalable operations.

The successful candidate will translate complex business requirements into functional system designs, oversee testing and validation, and partner with technical teams and stakeholders to deliver secure, reliable, and value-driven technology solutions.

Key Responsibilities

Business Partnership & Process Alignment

• Serve as the primary liaison between business stakeholders and IT for processes supporting the distribution segment, including quoting, sales order management, fulfillment, procurement, and inventory management.
• Develop deep understanding of TopBuild's business model (customer pickup, job-site delivery, Specialty Distribution Group workflows).
• Collaborate with business leaders to identify improvement opportunities, define priorities, and align initiatives with corporate objectives.
• Maintain awareness of industry practices and emerging technologies that enhance O2C performance and customer experience.

Solution Delivery & Continuous Improvement

• Lead business analysis for new features, enhancements, and integrations for Order Management, Accounts Receivable, Pricing, and Fulfillment.
• Translate business needs into functional requirements, process documentation, user stories, and acceptance criteria aligned with enterprise architecture and IT standards.
• Partner with Oracle EBS, APEX, Angular, and integration teams to ensure timely, high-quality delivery through the SDLC.
• Coordinate user acceptance testing (UAT), training, and post-deployment validation to ensure smooth adoption and operational readiness.
• Manage a prioritized backlog of enhancements, support requests, and projects; communicate status and outcomes to stakeholders.
• Support continuous improvement through root-cause analysis, KPI monitoring, and process optimization initiatives.
• Analyze, troubleshoot, and recommend break-fix solutions following best practices.

Governance, Compliance & Support

• Ensure all O2C systems and integrations meet security, compliance, and audit requirements.
• Proactively monitor, troubleshoot, and resolve production incidents; identify corrective actions for recurring issues.
• Maintain productive relationships with vendors and third-party partners to ensure alignment with business needs.
• Maintain accurate documentation of business processes, system configurations, and data flows.
• Provide Tier 3 end-user support.

Core Competencies

• Business Acumen & Partnership- Understands operations and financial processes; builds strong, collaborative relationships.
• Analytical Thinking & Problem Solving- Uses data-driven insights and structured analysis to diagnose issues and recommend improvements.
• Results Orientation- Demonstrates urgency and ownership in meeting deadlines and business goals.
• Collaboration & Influence- Works effectively across business units, technical teams, and external partners.
• Planning & Prioritization- Manages tasks, time, and competing priorities efficiently.
• Technical Agility- Understands enterprise applications, integrations, and data structures supporting O2C processes.

Qualifications

Education & Experience

• Preferred Bachelor's degree in Information Systems, Computer Science, Business Administration. Equivalent experience in absence of Bachelor's degree.
• Proficiency with Oracle EBS R12
• Familiarity with agile and hybrid SDLC methodologies and IT governance frameworks.

Travel Requirements

Travel National and to Daytona Beach office about 10% of the time

Physical Requirements

Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and sitting for long periods of time.

Work requires regularly inputting/retrieving words or data into or from an automated/computer system.

Your Benefits

We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

• Base + Bonus & Benefit Package
• Competitive Compensation
• Medical, Dental and Vision
• Strive Wellness Program
• 401(k) Matching
• Paid Holiday and Paid Time Off (PTO) for all positions
• AssuredExcellence: minimal to no cost medical care and prescription drugs
• Flexible Spending Accounts (FSA): Healthcare and Dependent care
• Health Spending Account (HSA): with employer contribution
• Life & Disability Insurance
• Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
• Employee Referral Bonus
• Paid Military Leave
• Tuition Reimbursement
• Length of Service Award

Compensation Range:

$67,300.00 - $130,000.00

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America's largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.