IT Business Systems D365 Technical Lead

How You'll Contribute:

We are seeking a highly skilled and versatile Technical Lead with 7-12 years of overall experience in Microsoft Dynamics environments, including at least 3+ years of hands-on expertise with Dynamics 365 Finance & Operations (D365 F&O) and CE. The ideal candidate will have served in both technical lead and development roles. You will play a pivotal role in designing D365 F&O solutions, supporting end-to-end implementations, extensions, migrations, and integrations-including with Microsoft Dataverse Fabric, Power Platform and CE environments. This position will allow you to shape enterprise transformation initiatives, lead technical delivery, and build best-in-class solutions. The person in this role will be accountable for System Code Administration of D365 F&O and CE including the technical aspects of maintenance, upgrades, security role development, and providing internal support to our technical and business users and/or vendor partners.

Location: Virtual U.S. position; preferred work location/time zone is Eastern (EST/ET) or Central (CST/CT).

What You'll Do:

Design, develop, and customize and support Microsoft Dynamics D365 F&O and CE solutions based on business requirements using best practices including extensibility of code

Collaborate with cross-functional teams to gather and understand business requirements for system enhancements

Write, modify, and maintain code in X++ to enhance the functionality of Microsoft Dynamics 365 Finance and Operations

Write, modify, and maintain T-SQL code to enhance reporting and D365 F&O data mining requirements

Support and maintain D365 integrations.

Create and maintain technical documentation for all customizations and development

Integrate D365 F&O with other enterprise applications, using DMF and other tools ensuring seamless data flow and system interoperability

Support the development and implementation of data migration strategies

Provide technical support and troubleshooting for D365 F&O related issues

Provide EDI technical support as required

Collaborate with end-users to identify and resolve system issues promptly

Perform regular system maintenance activities to ensure optimal performance

Conduct thorough testing of customizations and development to ensure high-quality deliverables

Research and recommend innovative, and where possible automated approaches for technical system administration tasks including automatic regression testing

Monitor the performance Dynamics 365 environments and suggest improvements as required

Develop custom security roles and assist to maintain user access and security roles

Manage and coordinate with Microsoft for resolution of raised technical system issues

Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutions

Work collaboratively with the functional IT team to build, test, deploy, and maintain configurations using custom and industry common practices throughout multiple environments (e.g., Sandbox/DEV/QA/UAT/PROD)

Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issues

Lead and/or participate in analysis sessions with functional super users/business analysts to determine application requirements for new implementations, extensions, or enhancements and facilitate workshops to demonstrate proof of concepts

Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills.

Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment

Ability to mentor team members and transfer knowledge to others

Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi-tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks

Compliance with published corporate standards

Ability to work effectively in a fast-paced, team environment

Contribute to the technology roadmap for the organization with respect to the Dynamics ecosystem

Documenting and cross-training team members for support continuity.

Propose modifications and enhancements to improve functionality or address any issues that arise

Identify, evaluate, and document risks

Other job duties as assigned.

What You'll Bring:Required Skills/Qualifications:

Minimum 7 years progressive experience in ERP solution delivery

Minimum of 3+ years working on D365 Finance & Operations or CE implementations, including greenfield, migration, or upgrade projects.

Proficient in X++, C#, SQL Server, .NET, Azure DevOps, LCS (Lifecycle Services), and Microsoft Azure and SDLC bet practices

Extensive creation of technical design documents, coding, packaging projects, migrating and deploying code changes, and properly testing of modifications/integrations throughout project lifecycle

Working knowledge of D365 data migration strategies, Dual-write fundamentals, and Dataverse integration patterns

Understanding of D365 F&O data structures, extension models, reporting, and performance best practices.

Familiarity with setting up and maintaining CI/CD pipelines using Azure DevOps for D365 development and deployment.

Exposure to the Microsoft Power Platform (Power Apps, Power BI, Power Automate) and relevant integrations.

Strong interpersonal and communication skills for interacting with business users, solution architects, and development teams.

Solid documentation, problem-solving, and mentoring abilities.

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