IT Desktop Support - GIS Systems
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
Hybrid remote
Compensation
$60,000-$70,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Direct IT Support for Critical GIS SystemsAs an IT Desktop Support professional supporting the United States Geological Survey (USGS), you’ll keep desktops, laptops, virtual machines, and GIS applications running reliably and securely. You’ll support ArcGIS applications while managing the Windows environments that teams depend on every day.You’ll contribute as a key member of the team by setting up systems thoughtfully, troubleshooting issues before they affect users, and ensuring all desktops and virtual environments remain stable and mission-ready. From installing and supporting ArcGIS Enterprise components to maintaining Windows laptops and virtual machines, your work helps teams access and use geospatial data efficiently.This role is ideal for someone who enjoys solving technical problems, collaborating across teams, and taking ownership of system performance and GIS application support.*This is a hybrid position requiring a minimum of 3 days on-site per week, combining on-site support with remote flexibility*Salary: $60,000 - $70,000Requirements:
- 2+ years of relevant experience in technical support, system administration, or GIS environments
- Or a Bachelor’s degree in Computer Science, GIS, or a related discipline
- Hands-on experience building, configuring, and supporting Windows laptops and virtual machines
- Ability to troubleshoot Windows OS, network connectivity, and GIS application issues
- Familiarity with configuration management and applying security updates
- Proficiency in Python for supporting ArcGIS tools and automating GIS workflows
- Solid problem-solving skills and adaptability, including supporting users on-site and remotely to ensure continuity of GIS services
- Experience with GIS tools (e.g., FME, LP360, Global Mapper, GDAL, OSGeo)
- Customizable healthcare plans, dental and vision coverage
- Paid time off (PTO), 11 federal holidays, and a matching 401(k) plan to secure your financial future
- Short- and long-term disability, life insurance, cancer insurance, and even pet insurance
- Ongoing training and career advancement opportunities to prepare you for leadership roles
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FAQs About IT Desktop Support - GIS Systems Jobs at Xcellent Technology Solutions
What is the work location for this position at Xcellent Technology Solutions?
This job at Xcellent Technology Solutions is located in Denver, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Xcellent Technology Solutions?
Candidates can expect a pay range of $60,000 and $70,000 per year.
What employment applies to this position at Xcellent Technology Solutions?
Xcellent Technology Solutions lists this role as a Full-time position.
What experience level is required for this role at Xcellent Technology Solutions?
Xcellent Technology Solutions is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Xcellent Technology Solutions?
You can apply for this role at Xcellent Technology Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.