IT Equipment & System Administration Support Specialist

• Non-secure Internet Protocol Router Network (NIPRNet) and Secret Internet Protocol Router Network (SIPRNet)
• Tactical Local Area Network Encryption (TACLANE) devices supporting SIPR enclaves
• ServiceNow and Cyberspace Infrastructure Planning System (CIPS) ticketing/work orders
• Microsoft SharePoint
• Video Teleconference (VTC) and Secure Video Teleconference (SVTC) systems

• Provide day-to-day system administration support for NIPRNet and SIPRNet environments
• Install, configure, and maintain end-user devices to Air Force Network Operations Center (AFNOC) standards
• Troubleshoot peripherals and wired and wireless connectivity including patching panels to network switches
• Apply security updates to meet Dept of Defense (DoD), Dept of the Air Force (DAF), and local requirements
• Serve as the unit’s Management Internal Control Toolkit (MICT) assessor and update inputs quarterly or as directed
• Follow 99 CS information assurance standard operating procedures and support annual inspections

• Manage 99 CES IT equipment from receipt through final disposition as the Information Technology Asset Manager (ITAM)
• Configure, integrate, and sustain equipment for operational use, readiness, and lifecycle support
• Label and track accountable IT equipment and keep records current when items are issued, moved, or turned in
• Coordinate decommissioning and turn-in actions including required drive sanitization or destruction
• Conduct annual and directed inventories and inspections, verifying markings, labels, decals, and classification
• Track assets by building, room, and by temporary or permanent location, and control ITAM storage for unassigned items
• Document and add found CES-owned assets to the accountable inventory and maintain required property records
• File required inventories and appointment letters, and update appointment letters as needed
• Complete annual inventory verification and complete out-of-cycle actions as requested
• Advise leadership on refresh and replacement needs and provide annual procurement inputs

• Manage user access and permissions based on approved requests for shared resources and messaging groups
• Maintain authorized network data structures and shared storage arrangements
• Install and maintain approved software across CES IT assets and verify approval before installation
• Verify installed software annually and complete out-of-cycle checks as requested

• Maintain TACLANE devices supporting SIPR enclaves, including swap-outs, labeling, and accountability actions
• Conduct TACLANE inventory checks as directed and coordinate repairs, warranty actions, and required documentation
• Notify SIPR monitors, support software update compliance, and maintain CES-IT SIPR enclaves
• Research and recommend software for Government purchase and maintain CES-required software to AFNOC and DAF requirements
• Set up, maintain, and troubleshoot VTC and SVTC equipment and complete annual inventories
• Complete out-of-cycle VTC and SVTC inventory actions as requested
• Administer the CES SharePoint site and sub-pages, including permissions, troubleshooting and quarterly unit reviews
• Attend meetings requiring CES-IT presence and provide subject matter expert support as needed
• Submit and track work orders and trouble tickets with the 99th Communications Squadron (99 CS) using ServiceNow, CIPS, and other Government tools

• Knowledge of U.S. Air Force (USAF) computer programs and policies preferred

• At least 3 years of practical IT experience or related field

• CompTIA Security+ (Information Assurance Technical (IAT) Level II compliant per DoD Manual 8140.03)

• High school diploma or equivalent required
• Associate’s degree preferred

• Nellis AFB, Nevada 89191

• Telework may be authorized

• U.S. citizenship is required as it supports the U.S. federal government
• Active Secret clearance (or ability to obtain interim access with Government approval)
• Must meet National Agency Check with Inquiries (NACI) suitability requirements

• U.S. Air Force (USAF)

• Travel is not required

• 40 hours
• 8 hours a day
• 5 days a week

• Employment Classification Eligibility — Exempt

• Not eligible for relocation benefits

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