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IT Help Desk Intern

EnterfusionOrlando, FL

$18+ / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$18+/hour
Benefits
Flexible/Unlimited PTO
Career Development

Job Description

Join Enterfusion as an IT Help Desk Intern!

Are you looking to kickstart your career in IT? At Enterfusion, we believe in nurturing fresh talent and providing you with hands-on experience in a dynamic environment. As an IT Help Desk Intern, you will gain invaluable skills while supporting our dedicated IT team. Dive into the world of tech support, troubleshooting, and customer service, and make your mark in our exciting, collaborative workspace!

Requirements

WHAT YOU'LL DO:

  • Assist the IT support team with daily help desk operations, including responding to tickets and resolving technical issues.
  • Shadow experienced technicians to learn best practices in troubleshooting hardware and software problems.
  • Participate in the onboarding process for new technologies, helping prepare equipment and configurations.
  • Document solutions and create knowledge base articles to streamline future support.
  • Take part in team meetings, contributing your ideas and gaining insights into project management.
  • Support special projects as assigned, allowing you to explore various areas within IT.

WHAT YOU NEED:

  • A passion for technology and a willingness to learn!
  • Currently pursuing or recently completed a Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Basic understanding of computer hardware, software applications, and networking.
  • Strong communication and interpersonal skills with a customer-first attitude.
  • A desire to contribute to a team, while also being able to work independently.
  • Familiarity with Microsoft Office Suite (Word, Excel, etc.) is a plus.

WHAT WE OFFER:

  • Real-world experience in a supportive and energetic atmosphere.
  • Opportunities to enhance your technical problem-solving skills.
  • A chance to engage with a talented team and network within the industry.
  • Flexible schedule accommodating your academic commitments.

LOCATION:

This internship is based in our vibrant downtown Orlando office, putting you right in the middle of the action!

JOIN US!

If you’re ready to take the plunge into the tech world and gain practical experience, apply today and become a part of the Enterfusion family!

Benefits

WHAT YOU'LL EARN:

Schedule: 30-40 hours per week, Monday - Friday, between the hours of 8AM and 6PM

Compensation:$18 per hour, non-exempt position, paid internship.

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FAQs About IT Help Desk Intern Jobs at Enterfusion

What is the work location for this position at Enterfusion?
This job at Enterfusion is located in Orlando, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Enterfusion?
Candidates can expect a pay range of $18 (per hour).
What employment applies to this position at Enterfusion?
Enterfusion lists this role as a Full-time position.
What experience level is required for this role at Enterfusion?
Enterfusion is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Enterfusion for this role?
Enterfusion offers following benefits: Flexible/Unlimited PTO and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Enterfusion?
You can apply for this role at Enterfusion either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.