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IT Helpdesk Technician (On-site)

Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr)Sweetwater, TX
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Ludlum Measurements, Inc. is seeking a driven and personable IT Helpdesk Technician (On-site) to support our operations in Sweetwater, TX. This entry-level position is ideal for a problem-solver eager to launch a career in IT. You will serve as the primary point of contact for our organization's technical needs, handling day-to-day support for hardware, software, and connectivity issues.We provide comprehensive on-the-job training, allowing you to learn enterprise-level IT practices, including Active Directory, virtualization, and security environments. We value a problem-solving mindset and strong communication skills over prior technical experience.Job Type: Full-Time, In-PersonJob Duties & Responsibilities:
  • Operating Systems: Familiarity with Windows 10/11 and Microsoft 365.
  • Hardware & Peripherals: Basic knowledge of troubleshooting PCs, laptops, and office printers.
  • Networking: knowledge of IP, DNS, and Wi-Fi connectivity.
  • Communication: Ability to explain technical concepts to non-technical users.
  • Problem-Solving: A "can-do" attitude and patience when assisting others.
  • Ticketing: Experience with help desk ticketing systems is a plus.
  • Perform other related duties as assigned
Skills & Qualifications
  • High school diploma or equivalent required
  • Ability to manage multiple tasks and meet deadlines
  • Strong communication and problem-solving skills
  • Must be reliable and extremely trustworthy.
  • Ability to maintain confidential and meticulous records.
Compensation / Benefits
  • Salary is dependent upon experience
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Flexible Spending Account
  • Opportunities for professional growth and development
About Ludlum MeasurementsLudlum Measurements, Inc. designs and manufactures radiation detection instruments used in environmental, industrial, and governmental applications around the world. Since 1962, we’ve been dedicated to building reliable products and providing exceptional customer support to help protect people and the environment. When you join Ludlums, you will learn new skills, acquire knowledge, and use these values to help grow in your career and fulfill your professional goals. We have a technical, clever talent pool here and want you to join us! EOE DisclaimerLudlum Measurements is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or any other federal, state, or local protected class and will not be discriminated against based on disability.  If you would like to view a copy of the company’s affirmative action plan, please email hr@ludlums.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HR at hr@ludlums.com. All applicants applying for U.S. job openings must be authorized to work in the United States.

LMI is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment for our employees. OFCCP Equal Employment Opportunity Posters

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FAQs About IT Helpdesk Technician (On-site) Jobs at Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr)

What is the work location for this position at Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr)?
This job at Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr) is located in Sweetwater, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr)?
Employer has not shared pay details for this role.
What employment applies to this position at Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr)?
Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr) lists this role as a Full-time position.
What experience level is required for this role at Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr)?
Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr) is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr) for this role?
Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr) offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr)?
You can apply for this role at Ludlum Measurement, Inc (VPI Technology, ADIT, Eljen, WTM, Protean Instr) either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.