IT Infrastructure Administration

IT Infrastructure AdministrationConfigure, administer, and maintain enterprise IT infrastructure, including physical and virtual server environments.Assemble, deploy, troubleshoot, and support Windows and Linux servers. Manage server lifecycle activities, including installation, upgrades, patching, and decommissioning.Ensure high availability, reliability, and optimal performance of infrastructure services. Active DirectoryIdentity ManagementDesign, implement, and manage Active Directory environments, including Group Policies, DNS, DHCP, and authentication services. Administer user accounts, security groups, access controls, and directory services.Maintain directory security and compliance standards.VirtualizationStorage ManagementManage VMware ESXi infrastructure and virtualization platforms. Administer enterprise storage systems including Client MSA, 3PAR, and Dell storage solutions.Monitor and optimize virtual machine performance and resource utilization.NetworkSecurity AdministrationSupport Cisco networking infrastructure, including routers, switches, firewalls, and wireless technologies. Troubleshoot LAN, WAN, TCP/IP, DNS, SMTP, SNMP, and DHCP-related issues.Identify security risks and implement remediation measures.Participate in disaster recovery planning, testing, and execution. EndpointBackup ManagementAdminister SCCM, Endpoint Management, Veeam Backup, BackupExec, and related enterprise tools.Manage software deployment, patch management, endpoint security, and backup operations.Ensure successful backup and restoration processes. VendorService ManagementObtain and evaluate quotations from hardware, software, and service vendors.Manage third-party support contracts and monitor vendor performance.Coordinate with suppliers and consultants to deliver infrastructure projects and services. DocumentationOperational ExcellenceCreate and maintain infrastructure documentation, SOPs, runbooks, and user guides.Ensure accurate documentation of configurations, procedures, and recovery plans.Provide timely support for service desk escalations and critical incidents. Participate in root cause analysis and continuous service improvement initiatives.Required SkillsExperienceTechnical SkillsWindows Server Administration (2012/2016/2019/2022)VMware ESXi and Virtual Infrastructure ManagementActive Directory, Group Policies, DNS, DHCP, ClientClient ProLiant, Blade Systems, MSA, 3PAR StorageDell PowerEdge Rack and Blade ServersCisco Routers, Switches, Firewalls, and Wireless TechnologiesSCCM (Microsoft Configuration Manager)Veeam BackupReplicationBackupExec AdministrationEndpoint Security and Endpoint Management SolutionsLinux Administration (RHEL, Ubuntu, CentOS preferred)SQL Database FundamentalsLAN/WAN Technologies and Network TroubleshootingTCP/IP, SNMP, SMTP, DNS, DHCPVoiceCommunication Systems (Preferred)Asterisk PBX3CXShoretelNortelAvaya Telephony Solutions is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .