IT Infrastructure & Security Manager

IT Infrastructure & Security ManagerHIGHLIGHTSLocation: Norwalk, CT (100% Onsite)

Position Type: Direct Hire

Salary: Based on ExperiencePosition OverviewOur client is seeking an experienced IT Infrastructure & Security Manager to lead technology services for its corporate office. This newly created, highly visible leadership role is responsible for maintaining reliable IT operations, a secure technology environment, and technology initiatives that support business objectives.

Reporting to senior IT leadership, this individual will oversee day-to-day IT operations, infrastructure planning, budgeting, security, technology projects, and end-user support while serving as the primary technology leader for the corporate office.

The ideal candidate enjoys balancing leadership responsibilities with technical problem-solving and thrives in a hands-on environment where no two days are the same.Key Responsibilities

• Lead day-to-day IT operations for the corporate office.
• Serve as the primary point of contact for local IT infrastructure, security, and technology support.
• Provide white-glove IT support for executive leadership and board meeting technology needs.
• Supervise and mentor one onsite IT professional while coordinating third-party technology partners.
• Develop and manage the annual IT budget and oversee technology projects and infrastructure improvements.
• Develop and maintain 1-, 3-, and 5-year technology roadmaps aligned with business objectives.
• Maintain enterprise technology asset inventory and lifecycle management processes.
• Lead technology change management initiatives and evaluate emerging technologies and security best practices.
• Partner with enterprise IT, Information Security, and business leadership to maintain technology standards and compliance.
• Manage endpoint deployments, imaging, encryption, endpoint security, vulnerability remediation, hardware lifecycle, software deployments, and procurement.
• Maintain secure network operations, identity management, backup solutions, business continuity, and disaster recovery capabilities.
• Develop and test disaster recovery and business continuity plans.
• Define security monitoring, vulnerability management, incident response, and remediation activities.
• Promote security awareness by educating employees on cybersecurity best practices and corporate IT policies.
• Manage vendor relationships, evaluate third-party technology services, and recommend solutions that improve operational effectiveness.
• Support compliance with records retention, governance, and technology policies.
• Handle confidential and sensitive information with the highest level of professionalism and discretion.
• Serve as a trusted advisor to executive leadership on technology and operational improvements.

• Bachelor's degree in Computer Science, Information Technology, Business, or related field, or equivalent experience.
• 10+ years supporting enterprise IT infrastructure in complex environments.
• 5+ years leading IT operations, infrastructure, or security/compliance initiatives.
• Experience supervising technical staff including hiring, coaching, and performance management.
• Hands-on experience with enterprise endpoint management, deployment, imaging, encryption, vulnerability remediation, and lifecycle management.
• Experience with Windows enterprise environments, Microsoft 365, cloud services, and identity management technologies.
• Understanding of EDR, SIEM, MFA, SSO, Microsoft Entra, and incident response processes.
• Familiarity with CMMC, NIST, ISO 27001, or similar security frameworks.
• Strong project management, organizational, analytical, and communication skills.
• Professional, emotionally intelligent, customer-focused leadership style.

• Windows Server 2016+
• Active Directory
• Microsoft 365
• Azure / Microsoft Entra ID
• Microsoft Intune
• Windows Autopilot
• Endpoint Detection & Response (EDR)
• Security Information & Event Management (SIEM)
• Multi-Factor Authentication (MFA)
• Single Sign-On (SSO)
• Immutable Backup
• Business Continuity & Disaster Recovery
• Incident Response
• Vulnerability Management
• iPhone, iPad & Android Support
• CMMC
• NIST
• ISO 27001

• Hands-on technical leader who leads by example.
• Professional, approachable, and service-oriented.
• Comfortable supporting executives and board-level stakeholders.
• Strong communicator with exceptional interpersonal skills.
• Organized, proactive, accountable, and customer focused.
• Thrives in a collaborative, 100% onsite environment.

• Direct hire opportunity.
• Competitive salary.
• Newly created, highly visible leadership role.
• Broad ownership across IT operations, infrastructure, and security.
• Opportunity to build strong partnerships across technology and business teams.
• Play a key role in shaping the organization's long-term technology and security success.

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