IT Integration Support Tech

Mister Carwashboca raton, FL

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

We're currently seeking an IT Integration Support Tech to join our Headquarters team!The IT Integration Support Technician delivers technical support and infrastructure setup for new store locations and ongoing operations. Working closely with internal teams and vendors, this role performs hardware installations, provides troubleshooting assistance, and maintains documentation related to IT integrations. It requires strong foundational skills in network and device support, a customer-first mindset, and the ability to adapt in dynamic field environments.What You Will Do:Store Integration & Equipment Installation:

Support installation and configuration of hardware including workstations, kiosks, routers, and POS systemsAssist in coordination with vendors to ensure smooth acquisition and system launchParticipate in validation of equipment functionality post-installation

Technical Support & Troubleshooting:

Resolve common hardware and network issues for both remote and onsite environmentsDocument technical issues and resolutions within the IT service platformEscalate unresolved challenges to senior technicians or support leads

Project Execution & Documentation:

Contribute to system testing, pre-installation preparation, and equipment stagingAssist in updating installation guides and basic infrastructure documentationOffer input on process improvements related to integration workflows

Travel & Field Support:

Travel locally and nationally to support installations and IT deploymentsAdapt to changing schedules, including occasional evening and weekend assignments

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.How You Will Shine:Education:

High school diploma or GED requiredBachelor's degree in Information Technology or a related field, or equivalent experience preferred

Experience:

3+ years in IT support, field service, or hardware integration rolesDirect experience with POS systems, network equipment, and vendor coordinationStrong proficiency with Microsoft Office and remote support tools

Licenses/Certification (if applicable):

CompTIA A +/CompTIA Data Sys/CompTIA Network + or Comparable

Ability to Travel:

Up to 50%

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FAQs About IT Integration Support Tech Jobs at Mister Carwash

What is the work location for this position at Mister Carwash?

This job at Mister Carwash is located in boca raton, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Mister Carwash?

Employer has not shared pay details for this role.

What employment applies to this position at Mister Carwash?

Mister Carwash lists this role as a Full-time position.

What experience level is required for this role at Mister Carwash?

Mister Carwash is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Mister Carwash?

You can apply for this role at Mister Carwash either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.