IT Intern - On Site - Troy, MI

365 Retail MarketsTroy, MI

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Tuition/Education Assistance

Job Description

Description

365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.

As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.

The IT Helpdesk Intern is responsible for supporting, administering, and implementing workstations as they relate to hardware, software, and Operating for the global domain function IT through daily operational assistance, to support and fulfill requirements of internal customers worldwide.

Responsibilities

Ability to support a Dell / Apple laptop environment with an emphasis on customer service.
Compile and develop documentation to create a knowledgebase for software and hardware supported by the IT team.
Assist in hardware and/or software installation/deployment.
Support daily operations for the IT Helpdesk team within North America with extended support globally.
Assist all levels of IT analysts within the global domain function IT with day-to-day activities related to the deployment and operational support of standard hardware and software offerings.
Adhere to global IT standards and coordinate related activities with other teams as needed.
Develop working relationships with internal business partners.
Comply with all company policies and procedures.
Perform other duties as assigned

Requirements

Currently pursuing an IT degree with GPA minimum of 3.0 on a 4.0 scale
Experience taking an active role in group activities
Hands-on approach
Focus on Customer Service oriented approach to handling problems

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FAQs About IT Intern - On Site - Troy, MI Jobs at 365 Retail Markets

What is the work location for this position at 365 Retail Markets?

This job at 365 Retail Markets is located in Troy, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at 365 Retail Markets?

Employer has not shared pay details for this role.

What employment applies to this position at 365 Retail Markets?

365 Retail Markets lists this role as a Full-time position.

What experience level is required for this role at 365 Retail Markets?

365 Retail Markets is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at 365 Retail Markets?

You can apply for this role at 365 Retail Markets either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.