IT Manufacturing Systems Manager

Description

Reporting to the General Manager the IT Manufacturing Systems Analyst will help to support and optimize our manufacturing operations through effective use of our information technology systems. This position will be responsible for analyzing, designing, implementing and supporting IT systems critical to our production environment, ensuring efficiency, accuracy, and data integrity.

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time:

• Serve as a primary point of contact and subject matter expert for IT-related issues and projects within the manufacturing environment.
• Work with stakeholders to understand business goals and accordingly plan system roadmap and strategy.
• Collaborate with manufacturing, engineering, quality, and other cross-functional teams to understand their business needs and translate them into technical requirements.
• Analyze existing manufacturing systems and processes to identify areas for improvement, optimization, and automation.
• Participate in the selection, implementation, and configuration of new manufacturing systems, including ERP, MES, PLM, and other related applications.
• Manage relationships with vendors for new and existing software to optimize existing functions and identify new IT solutions that continue to meet the needs of the business.
• Act as a liaison between business groups and IT teams to discover, plan and coordinate IT projects and enhancements.
• Develop and maintain system documentation, including process flows, configurations, and user guides.
• Provide technical support and troubleshooting for manufacturing systems, resolving issues in a timely and effective manner.
• Assist in the development and execution of test plans for system implementations, upgrades, and modifications.
• Participate in training end-users on manufacturing systems and processes.
• Ensure data integrity and security within manufacturing systems.
• Develop and generate reports and dashboards to provide insights into manufacturing performance and identify trends.
• Contribute to the development and implementation of IT policies and procedures within the manufacturing context.
• Manage small to medium-sized IT projects related to manufacturing systems.
• Ability to work in a global team environment and coordinate with multiple IT teams as needed.
• Ability to learn and research to keep up with software trends and product releases in manufacturing industry to identify automation and process improvement opportunities

Requirements

Education:

Bachelor's degree in information technology, Computer Science, Engineering, or a related field. Equivalent experience may be considered.

Experience:

• Minimum of 3 years of experience working as a Systems Analyst or in a similar IT role within a manufacturing environment.
• Strong understanding of manufacturing processes, such as production planning, shop floor control, quality management, and supply chain.
• Experience with one or more enterprise-level manufacturing systems (e.g., ERP - SAP, Workwise, Microsoft Dynamics; MES; PLM).
• Proven ability to plan and execute transition between old and new business systems and processes as needed.
• Proficiency in data analysis and reporting tools (e.g., SQL, Excel, Power BI).
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication, interpersonal, and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong understanding of integrations between manufacturing systems and other business systems (e.g. ERP).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

• Thorough understanding of system development life cycle models and methodologies
• Thorough understanding of IT systems and processes
• Demonstrated effective interpersonal, verbal and written communication skills
• Ability to thrive in a diverse, collaborative, team-oriented environment where change occurs often
• Strong sense of initiative and a sense of urgency, demonstrated by accomplishing tasks; improving current work processes; and assisting others when necessary
• Unwavering attention to detail and commitment to world-class quality
• Ability to embrace deadlines
• Able to project a positive and professional demeanor to all internal and external contacts